Title:  Business Systems Analyst

Requisition ID:  21048-159

Atlanta, GA, US, 30328

Category:  Information Technology
Travel:  Up to 25%


 Location: Virtual/Mill Site

Business analysis, application engineering and project management for existing and new systems for the Information Technology Department.  This includes ensuring the availability of client/server applications, configuring new implementations, and developing processes and procedures for ongoing management of the systems environment. Maintains stability, integrity, and efficient operation of the manufacturing systems that support the mills such as Panther MES, Data Warehouse, Historians, Yard Management, Fiber Management, Quality and Process Analytics.  Serve as liaison between Mills, Corporate IT, vendors and other Corporate Business Units.  This roll may expand into other projects and support as necessary.


PRIMARY RESPONSIBILITIES: are not limited to the following


  • Business Analysis/Systems & Application Engineering/Project Leadership
  • Panther Mill’s MES Application Engineering and Development
  • Manufacturing systems Implementation, Engineering and support (Included but not limited to Yard Mgmt., Secondary Fiber Mgmt., Quality and Process Technology).
  • Business Analysis development and support (Upgrades, enhancements and portfolio initiatives)
  • Engineering Design & Support for Manufacturing System interfaces (OPC, etc..)
  • Provides MES Support to Increasing Panther Warehouse Footprint (16 current locations)   
  • Design & development for reporting and Data Warehouse
  • Lead Process Improvement Initiatives
  • Partner’s with Data Historian & PARCView Analytics teams
  • System design, configuration and testing
  • Project leadership, management and coordination for growing portfolio
  • Database support (SQL, etc.)
  • Design, install, administer, support and optimize application servers and related components to achieve and maintain high performance of business applications using virtualization and other modern technologies.
  • Ensuring the availability of client/server applications, configuring new implementations, and developing processes and procedures for ongoing management of the application environment
  • Mill Division IT 2nd Tier escalation
  • Analyze existing and proposed designs, improve systems and ensure best practices are followed.
  • Translate requirements into specifications that will be used to implement hardware and software solutions.
  • Implement system testing, including development of test plans, test cases and documentation of feature/function traceability.
  • Leverages partnerships with IT teams and key business stakeholders to troubleshoot complex systems
  • Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems
  • Maintains understanding of new and existing technology to support business goals
  • Benchmarks and evaluates IT trends and technologies to identify opportunities that impact the business
  • Create and Maintain documentation for standardization of process and systems.
  • Adhere to change control, security policies and audit requirements.
  • Maintains documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of current and future systems
  • Application Engineering, design and development for Mills
  • Systems design, implementation and support
  • Testing, training and documentation
  • Master data management
  • End User support
  • Project Leadership and Business Improvement Initiatives
  • Provide analysis on documented business requirements for application changes and new requests.
  • Provide support to ensure availability and system performance
  • Mill IT projects and related budgets as necessary
  • Coordinate and document IT related training
  • Coordination and leadership of business and vendor meetings.
  • Assist with business requested enhancements to Mill systems
  • Establish and maintain regular written and in-person communications with department heads, and end users regarding pertinent IT activities.
  • Leads the scope of solutions by identifying technical solutions to business problems
  • Ensure that all related policies and processes are followed.
  • On call support as required. Escalates any issues that can’t be resolved
  • Periodic travel – less than 25%
  • Performs other duties as assigned



  • 3 years’ experience with manufacturing, related system processes and technologies.  (i.e., ERP, Roll Tracking, Costing, Inventory, etc.).
  • 4-year college degree in IT-related field required. Equivalent work experience considered.
  • Manufacturing Experience preferred.
  • Working knowledge of highly available manufacturing systems running in a production environment).
  • Strong Working knowledge of Panther Applications (minimum of 1 years’ experience with Panther Applications running in a Paper Mill). Other MES considered.
  • Application Deployment, configuration, documentation and training.
  • Knowledge and understanding of interfaces to SAP, shop floor devices and other supported systems.
  • Technical expertise regarding data models and design development.
  • SQL (queries, trigger, jobs, procedures, reports, etc.)
  • Strong Analytical and System Design Skills.
  • Project Leadership Skills.
  • Scripting experience and knowledge of application life cycle.
  • System Deployment, configuration, documentation and training.
  • Good interpersonal, communication, and organizational skills.
  • Significant experience in gathering requirements from various Business stakeholders including experience in facilitating requirements sessions and conducting end user interviews.
  • Strong work ethic and commitment to getting the job done.
  • Ability to synthesize information from multiple sources into cohesive system requirement documents.
  • Experience with documentation utilizing various analytical methodologies
  • Ability to operate effectively either independently or in teams, making progress on tasks while dealing with potential process and project ambiguity.
  • Strong personal organization skills including the ability to multi-task and prioritize job requirements.
  • Ability to meet deadlines.
  • Ability to think logically, critically and constructively about complex problems and evaluate/develop proposed solutions that address expressed needs.
  • Possess outstanding oral and written communication skills, including the ability to address both technical and non-technical audiences.

Required Experience




 At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child's cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight! We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference. 

With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful. 

If this sounds like something you would like to be a part of, we'd love to hear from you. Learn more about us at www.graphicpkg.com.

Inspired Packaging. A World of Difference. 


 Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the EEO is the Law Poster

Nearest Major Market: Atlanta

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