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Title:  Director, Operations Excellence

Requisition ID:  15892-159

Atlanta, GA, US, 30328

Category:  Quality and Continuous Improvement
Travel:  Up to 50%


The Director, Operations Excellence is responsible for designing, deploying and implementing the division-wide daily management system to reduce unscheduled equipment downtime and improve overall process reliability.  The incumbent will lead a team of process technicians and work closely with manufacturing sites, executing and sustaining the reliability maintenance and engineering plans and programs within the foodservice division.  This position is responsible for leading division-wide continuous improvement plans and cost reduction efforts.



JOB FUNCTIONS: Job functions include but are not limited to the following

  • Design, deploy and implement a daily management production system – leverage, scale and audit to all foodservice sites
  • Develop, implement, improve and manage new and existing equipment predictive and preventive maintenance programs
  • Lead a team of process technicians by using data to identify performance gaps at manufacturing sites and deploying the team based on subject matter expertise to assist the plants with a formal problem solving process
  • Analyze downtime to identify chronic/sporadic failures and lead reliability improvement efforts
  • Lead RCFE (Root Cause Failure Elimination) process to establish compliant trigger points and identify root cause/implement closed loop corrective actions to prevent recurrence
  • Troubleshoot chronic issues and develop action plans to minimize impact on equipment availability
  • Develop, implement and utilize key reliability metrics to consistently measure performance
  • Review and critique outage and PM execution to identify obstacles and recommend improvements
  • Drive long range reliability planning with senior leadership communication and education
  • Make periodic rounds through all Regions to look for early signs of problems and address
  • Build and maintain positive working relationships with employees at all levels in the organization
  • Maintain an active, collaborative and strategic relationship with Plant leadership on priority development, EE development, and organizational needs
  • Support SAP CMMS PM Module implementation and associated Qlik-view development



  • General schedule is an 8-hour M-F assignment, however, employee must be willing to work alternate schedules occasionally; that may include early mornings, nights, and/or weekends and be punctual while doing so.



  • Strong experience in reliability engineering, root cause and failure analyses (FMEA)
  • 7 – 10   years of direct supervisory/manager responsibility for both hourly and salaried technical resources
  • 10 - 12  years of engineering and maintenance experience  
  • Demonstrated knowledge and application of a daily management production system



  • Education: Bachelor’s Degree in Engineering, Electrical or Mechanical preferred
  • Experience as Six Sigma Black-belt or Continuous Improvement/LEAN experience preferred



  • Strong communication and follow-up skills, leadership skills-relationship building, and group facilitation skills.
  • Business presence, ability to work through others, technical presence, extensive circle of influence, computer skills, and strong project management.
  • Technical abilities, process understanding, process control understanding, troubleshooting abilities, CMMS abilities.
  • Proven ability to successfully manage multiple projects simultaneously
  • Ability to develop strategies and long-range plans to accomplish objectives
  • Experience in managing capital plans and projects
  • Ability to travel 50% of the time

Required Experience



 At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child's cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight! We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference. 

With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful. 

If this sounds like something you would like to be a part of, we'd love to hear from you. Learn more about us at www.graphicpkg.com.

Inspired Packaging. A World of Difference. 


Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the EEO is the Law Poster

Nearest Major Market: Atlanta

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