Title:  SAP Manufacturing Analyst

Requisition ID:  1741

Atlanta, GA, US, 30328

Department:  Information Technology
Travel:  Up to 25%

If you are a GPI employee, please click here or on the Employee Login button at the top right before applying.


At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. 


With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful.


If this sounds like something you would like to be a part of, we’d love to hear from you.

A World of Difference. Made Possible.


Mission Summary:

Provide business analysis, and support for existing and new systems for the Information Technology Department.  This includes ensuring the support of client/server applications, new implementations, and processes and procedures for the manufacturing environment. Maintains stability, integrity, and efficient operation of the manufacturing applications that support the converting plants such as SAP, RFGen, Loftware, Planet Together, IOT Integration.  Serve as liaison between Converting plants, Corporate IT, vendors, and other Corporate Business Units.  This role may expand into other projects and support as necessary.


JOB FUNCTIONS: (Job functions include, but are not limited to the following)

  • Business Analysis/Application Support/Project Management
  • Implementation management and steady state support for SAP PP/MM, RFGen, Loftware, PlanetTogether and other Manufacturing applications.
  • Application project, administration, and support as needed.
  • Process/IT assistance as needed.
  • Support for Monthly patching activities and system upgrades
  • Support and monitoring of System Interfaces, including SAP, PlanetTogether, and IOT
  • Work with incoming problem tickets from end users to resolve application and software issues interface and printing errors and other critical systems.
  • Create and implement functional design specification for reports, interfaces, enhancements and forms.
  • Collaborate with personnel and management in translating business requirements into applied solutions across manufacturing platforms and technologies.
  • Prioritize business requests, obtain estimates, and determine action plans based on available funding and business priorities.
  • Participate or work closely on projects, manage timelines, communications, and deliverables.
  • Provide support to ensure the availability and performance of applications.
  • Address issues of Data Integrity/Migration (Validation, Clean-up, and Mapping)
  • Implement system testing, including development of test plans, test cases and documentation of feature/function traceability.
  • Apply, test fixes, and perform post-resolution follow-ups to ensure problems have been resolved.
  • Manage IT projects and organize budget information as necessary.
  • Coordinate and document IT related training.
  • Maintain appropriate documentation for process and systems.
  • Adhere to application change control, security per policy and audit requirements.


GENERAL DUTIES: (General duties include, but are not limited to the following)

  • Application Support for GPI Converting facilities.
  • Application Testing
  • System Design & Reporting
  • Organize business requirements for application changes and new requests.
  • Coordination of periodic business and vendor meetings.
  • Establish and maintain regular written and in-person communications with executives, department heads, and end users regarding pertinent IT activities.
  • Ensure that all related policies and processes are followed.
  • On call support as required.
  • Escalates any issues that cannot be resolved.
  • Periodic travel – less than 25%
  • Performs other duties as assigned.


SPECIFIC SKILLS: (General duties include, but are not limited to the following)

  • Experience with Management systems, Manufacturing, related system processes and technologies preferred (i.e., ERP, Shopfloor execution, product labeling, machine integration etc.)
  • Working knowledge of Process and Manufacturing Applications (minimum of 5 years’ experience with Applications running in a Production Environment).
  • SAP Production Planning and Material management modules experience
  • SAP S4/Hana experience would be desired but not required.
  • Windows server administration, SQL, and IIS knowledge would be desirable.
  • Project Leadership skills.
  • Analytical and System Design Skills.
  • Application Deployment, configuration, documentation, and training.
  • Ability to understand systems interfaces to SAP, shop floor devices and other supported systems.
  • Demonstrated participative Leadership style.
  • Good interpersonal, communication, and organizational skills.
  • Strong work ethic and commitment to getting the job done.
  • Significant experience in gathering requirements from various Business stakeholders including experience in facilitating requirements sessions and conducting end user interviews.
  • Ability to synthesize information from multiple sources into cohesive system requirement documents.
  • Experience with requirements documentation utilizing various analytical methodologies.
  • Ability to operate effectively either independently or in teams, making progress on tasks while dealing with potential process and project ambiguity.
  • Strong personal organization skills including the ability to multi-task and prioritize job requirements.
  • Ability to meet deadlines.
  • Ability to think logically, critically, and constructively about complex problems and evaluate/develop proposed solutions that address expressed needs.
  • Possess outstanding oral and written communication skills, including the ability to address both technical and non-technical audiences.



  • Ethics and Values
  • Dealing with Ambiguity
  • Dealing with Paradox
  • Priority Setting
  • Conflict Management
  • Organizing
  • Timely Decision Making


  • 4-year college degree in general or IT-Related field preferred.  Equivalent work experience considered.
  • Manufacturing experience in an industry like Graphic Packaging preferred.



Salary Min:   $93 030,00

Salary Mid:   $124 005,00

Salary Max:  $154 980,00


Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.

Nearest Major Market: Atlanta