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Title:  Sr Manager, IT Project Management Office

Requisition ID:  9941-159

Atlanta, GA, US, 30328

Category:  Information Technology
Travel:  Negligible
Pay Grade:  97



The Global Corporate Senior Manager – IT Program Management Office (PMO) is responsible for providing strategic leadership and oversight for creating, sustaining, implementing, and driving efficient and effective portfolio management processes in support of business objectives. This role will partner with leaders and stakeholders from both IT and the business to ensure proper coordination and execution of activities related to the delivery of technology. Responsibilities include oversight of multiple programs within the overall global IT portfolio, including direction of the IT PMO organization’s support of projects from demand origination to project closure; managing governance around Intake processes; including project escalations. The position requires significant interaction with cross-functional departments within the company, collaboration across other technology portfolios, and excellent communication and relationship management skills to influence and resolve issues timely and effectively.

POSITION RESPONSIBILITIES: Principal Duties and Responsibilities: five to eight key responsibilities/activities for which the position is accountable:


  • Directly develop and manage 2-3 dedicated IT department managers and indirectly manage and oversee IT personnel and external project managers in the context of PMO and project delivery.
  • Lead corporate and regional portfolios in support of Company and business partners objectives and with a high focus on governance.
  • Develop and foster relationships with business partners, portfolio leaders, project managers, portfolio stakeholders, and external partners.
  • Collaborate with business and finance leadership to support project intake, vetting and prioritization processes within each portfolio, and across portfolios as needed.
  • Provide consistent and effective portfolio dashboards, portfolio reviews, scorecards, and reports.
  • Collaborate with business unit leadership teams on analysis of proposed projects.
  • Ensure that portfolio benefits are defined and managed during the portfolio lifecycle, and that the realization is monitored.
  • Ensure compliance and alignment with technology standards and processes.
  • Facilitate and/or support coordination for project efforts.
  • Identify, track, and help resolve cross-portfolio dependencies and conflicts.
  • Serve as the point of escalation for regional leadership or requestors with issues directly related to delivery.
  • Develop and facilitate regional community meetings and project steering committee.
  • Promote IT framework, governance, and processes.
  • Highly functional in a dynamic, challenging growth-environment.
  • Comfortable bending between the tactical and strategic when necessary.
  • Develop strategic plans and roadmaps.
  • Translate business objectives into execution strategy (tactical and strategic), lead and successfully execute the strategy through strong collaboration and agile leadership.
  • Anticipate and aggressively remove obstacles that slow down or prevent programs from delivering on program objectives.
  • Provide “go to” leadership, transparency and visibility to the entire technology & organization
  • Accountable for clear understanding of mission and goals for role and the team. Provides clear direction to achieve goals, creating an environment that fosters team commitment and employee engagement.
  • Understands effective communication across all levels of the organization (both upward and downward) with the appropriate message, the right tone and the appropriate level of impact.
  • Make the complex seem less complex as a consensus builder and brings people and teams together. Is able to calm tense situations by bringing clarity and organization to the forefront. Ensures each level of the organization has the information needed and the context needed to produce favorable results. Builds strong relationship with IT operational leaders to ensure connectivity to the business.
  • Creates a work environment in which people are able to perform to the best of their abilities. Recognizes talent and maximizes potential in others. Holds self-accountable for technical awareness abilities, productive results and leadership attributes of the organization.
  • Recognizes problems and is able to make recommendations on the best course of action to re-mediate. Resourceful at coming up with solutions using existing or available resources based on knowledge of the organization and level of execution effort.
  • Translates initiatives into actions through a thoughtful, organized and well-planned approach. Establishes measurement criteria and systems to track daily processes, implementation of new initiatives and value creation, and drive of continuous improvement efforts.
  • Partners with audit entities to adhere to Company IT general controls related to projects and potential impact on Sarbanes Oxley compliance.

POSITION SPECIFICATIONS:  List minimum level of education, special training, certifications, or technical skills/experience required for this position.


  • 8 plus years combined IT experience in project, program and portfolio management.
  • Successfully managed large portfolios or programs with multiple business stakeholders.
  • Ability to communicate effectively across multiple levels of the organization including managing through cross-business area or business unit prioritization discussions.
  • Experience in implementing and maintaining accurate key performance measures relating to PMO and project management best practices such as building work breakdown structures, Waterfall/Agile/Scrum methodologies, etc.; experience with traditional SDLC methodologies; experienced with developing overarching traditional schedules combined with Agile methodologies and toolsets.
  • Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment.
  • Excellent analytical and problem-solving skills with a history of hands-on, detail orientation.
  • Experience with directly overseeing and implementing project and program management technology platforms (e.g., ServiceNow, Changepoint, JIRA)
  • Highly developed abilities with executive presentations, listening, negotiation and influencing skills
  • Desired certifications; Certified Scrum Master (CSM), Project Management Professional (PMP), PMI Agile Certified Professional (PMI-ACP).
  • Understanding of IT Service Management structures as defined by ITIL, including change management and service/support transition.
  • Bachelor’s Degree in Information Technology, Master’s Degree preferred.


POSITION COMPETENCIES:  List key competencies for the position. Integrity and Trust and Action Oriented are Core GPI Competencies for all positions.

  • Integrity and Trust (Core GPI Competency)
  • Action Oriented (Core GPI Competency)
  • Priority Setting
  • Innovation Management
  • Learning on the Fly
  • Conflict Management
  • Creativity
  • Business Acumen
  • Dealing with Ambiguity
  • Intellectual Horsepower
  • Technical Learning
  • Problem Solving
  • Customer Focus



  • Up to 10% travel including international

Required Experience

At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child's cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight! We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference.

With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful.

If this sounds like something you would like to be a part of, we'd love to hear from you. Learn more about us at www.graphicpkg.com.

Inspired Packaging. A World of Difference.

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the EEO is the Law Poster.

Nearest Major Market: Atlanta

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