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Title:  Senior SuccessFactors Systems Administrator

Requisition ID:  18874-159

Atlanta, GA, US, 30328

Category:  Human Resources
Travel:  No Travel Required

Summary Description:

The primary focus of this position is the administration and day-to-day operations of modules of SuccessFactors. The systems administrator is responsible for supporting the daily operations, customer support, maintenance, testing, troubleshooting, and reporting as needed.  In addition, this role will provide compensation and performance administration and technical support for some locations outside the US.  


  • Serves as primary system administrator and source for technical advice, guidance, and support to all end users on one or more modules of SuccessFactors.
  • Identifies risks and system issues across all platforms and escalates as necessary.
  • Actively involved in continued innovation to the HRIS technical infrastructure: research recommendations, leads improvements and solutions to improve user experience and support business processes.
  • Test, support and maintain modifications, utilities and tools associated with the system. 
  • Serve as primary support Compensation, Performance and Learning Management modules.
  • Lead and/or participate in HRIS projects as needed and assist with project planning, scheduling, coordination, communication, and implementation activities.
  • Analyze and create ad hoc reports as needed to support business needs and initiatives.
  • Serve as liaison to Business partners and Information Technology department on HRIS systems
  • Performs system maintenance, including conducting functional reviews, testing and implementation of release changes, upgrades, or break/fixes. Collaborates with IT Change Board to apply configuration changes to system environments. 

Experience and Skills:

  • 5-6 years of experience in technical fields such as HRIS, HRIT, payroll or equivalent combination of education and experience
  • Bachelor’s Degree preferred
  • SuccessFactors experience preferred; with specific experience with the Compensation module in SuccessFactors
  • Problem solving/analytical skills; detail oriented
  • Strong communication skills, both verbal and written with ability to design and deliver training materials to end users
  • Ability to translate complex technical concepts to all levels of employees
  • Strong customer service orientation.

Required Experience

At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful. If this sounds like something you would like to be a part of, we’d love to hear from you. Learn more about us at

Inspired Packaging. A World of Difference.

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.

Nearest Major Market: Atlanta

Job Segment: HR, HRIS, Information Systems, System Administrator, Payroll, Human Resources, Technology, Finance