Share this Job

Title:  Supvr., Transportation

Requisition ID:  19511-159

Atlanta, GA, US, 30328

Category:  Supply Chain, Logistics and Procurement
Travel:  No Travel Required


Directs workflow of the Transportation Operations team (Transportation Management Specialists I, II and III) in a region-based structure to ensure the timely delivery of product, based on exception processing of outbound and inbound loads using the corporate Transportation Management System (TMS) for carrier selection (based on cost, service, and level of commitment), accessorial processing, and proactively managing regional shipping area to increase automation and suggest/implement improvements.  Collaborate directly with business unit, customer service groups, sales/marketing personnel, plant purchasing, and plant shipping personnel to ensure service delivery performance standards are balanced with the cost of transportation to ensure all customer issues are handled effectively and in a timely manner to meet or exceed operational requirements of all GPI Business Units. 

JOB FUNCTIONS: Job functions include but are not limited to the following.

  • Support Transportation Operations Planners I, II & III in the execution of transportation related activities
  • Develop associates to meet the projected work requirements within established operating budgets and staffing plans.  
  • Responsible for training and cross-training of associates on GPI/LCC processes, policies and procedures to conform with external/internal audit guidelines and ensure SOX compliance.
  • Manage employee performance of direct reports and complete semi-annual performance appraisals, including appropriate constructive feedback, incentive and recognition, according to corporate policy.
  • Ensure all Human Resource policies and guidelines for direct/indirect reports are implemented and followed according to corporate policy.  Promote educational opportunities to associates in support of GPI philosophies and core values to ensure quality to customers and to provide a rewarding and professional working environment for associates.
  • Assist Manager with balancing team workload according to Business Unit and GPI Location needs.
  • Utilize reports to monitor specialist/planner daily processes, missing rates, billing block, etc.
  • Responsible for developing the shipment and exception processing coverage plan by, and across team operating regions, to address load planning gaps, after-hours, and/or out of office support.
  • Attend, and assign load planners to attend carrier business review meetings and be prepared to discuss operations items requiring carrier performance improvements.
  • Manage IB and OB regional shipments by exception, timely accessorial processing, and troubleshoot & resolve shipping issues with internal and external parties.  Once exhausted, escalate to Manager
  • Participate in daily conference calls with BU’s as needed to address transportation related service issues.
  • Monitor Transportation OTIF daily. Conduct root cause, corrective actions with transportation suppliers and work directly with plants/warehouses to provide solutions service issues.
  • Support setup and use of FourKites software platform to monitor carrier delivery performance and work collectively with Mgr., Transportation Mgr., Compliance to address root cause/corrective actions.
  • Track and Trace shipments and provide pre-notifications on shipment status to internal and external customers.
  • Actively work to identify and implement short and long-term solutions to match inbound and outbound shipments including researching inbound, secondary fiber carriers and evaluate if carrier meets requirements to cover outbound
  • Solicit, negotiate, and award spot quoted loads to meet or exceed the logistics cost/ton by BU goal according to department guidelines, procedures and approval processes.
  • Research consistent volume lanes, obtain permanent carrier rates on GPI rate addendum, and submit to Sourcing Managers for approval
  • Weekly and monthly provide carrier operational info (carrier tender time-outs, tender rejections, etc.) and route guide adds & changes (provide analysis of savings/increase in cost per change requested) to Sourcing Managers
  • Actively work with contracted carriers on meeting/exceeding operational requirements (service levels, equipment commitments, resolve failures prior to requesting removal, etc.) and strengthen the partnership
  • Cross train and coordinate with GPI locations’ shipping /load planning coordinators, shipping managers, and production schedulers in order to minimize data entry errors within the manufacturing system and in order to meet logistics and production goals.
  • Weekly escalate BU operational issues to Manager such as mode changes (permanent or short term?), GPI location short lead times, etc.
  • Proactively provide suggestions to Manager to improve internal & external processes to automate workload, advance carrier performance, reduce issues to GPI end customers, improve GPI shipping, etc.
  • In conjunction with the Logistics Operations managers, Logistics Sourcing Managers, Support team, and Analytics team, work with internal and external parties to bring issues to complete resolution
  • Maintain continuous contact with transport service providers to understand their daily operations and secure and coordinate uninterrupted transportation services and materials flow to and from North American markets
  • Maximize cost reduction and service opportunities through leveraging total corporate volume with truckload, less-than-truckload, and intermodal freight carriers.
  • Provide assistance on shipping issues to customer service groups, sales and marketing personnel, plant purchasing, and plant shipping personnel
  • Provide weekend and evening support as needed based on the rotating schedule
  • Actively maintain individual metrics that support individual, dept, and company goals
  • Assist with other Transportation Operations related tasks/projects as needed
  • Ensure adherence to all relative GPI policies & procedures

Required Skills


  • 3-5 years Transportation Specialist/Planner utilizing a TMS to manage shipments and transportation operations or logistics experience, (MercuryGate preferred).
  • Proven ability to lead and direct a team of 5 or more personnel
  • Paper manufacturing industry experience and systems (SAP preferred)
  • Experience with BI / BW or similar reporting tools 


  • Bachelor’s Degree in Supply Chain, Logistics, Management, Finance, Accounting, or related field.
  • Strong systems aptitude and must be proficient in Microsoft Office applications, with emphasis on Outlook, Word, and Excel.  Proficiency in Microsoft Access is a plus.
  • Transportation Management System background and utilization.
  • Advanced computer skills including a moderate understanding of ERP and TMS application integrations (e.g., SAP, JDE, Panther, MercuryGate, Furnished Tracking, etc.), and hands-on experience with other analytical software tools. 


  • Ability to critically analyze and prepare reports, statements and projections.
  • Ability to define problems, to collect data, to establish facts, and develop valid actions/conclusions.
  • Superior verbal and written communication skills.
  • Work involves confidential and sensitive information.  Discretion is essential.
  • Strong analytical and organizational skills, detail orientation, and interpersonal skills.
  • Demonstrated ability to implement creative solutions while working under pressure.
  • Ability to collaborate and communicate with all levels of associates and management.
  • Ability to use technology to solve business problems.

Required Experience

At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful. If this sounds like something you would like to be a part of, we’d love to hear from you. Learn more about us at

Inspired Packaging. A World of Difference.

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.

Nearest Major Market: Atlanta

Job Segment: Logistics, Supply Chain, Paper, SAP, ERP, Operations, Manufacturing, Technology