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Title:  Quality Supervisor

Requisition ID:  20410-159

Auburn, IN, US, 46706

Category:  Quality and Continuous Improvement
Travel:  No Travel Required

We are seeking someone to join our Continuous Improvement/Quality team as a Continuous Improvement Supervisor in Auburn, IN.  We offer outstanding opportunities for our employees to advance their careers through on the job training and job progression.  These are skilled trade positions where our employees build successful careers in the Printing & Packaging industry.  

JOB SUMMARY:. Supervises the Quality and Continuous Improvement Process for the GPI facility. This involves the development, implementation and preservation of the validity of the Quality System, the proper allocation of available capital to equipment and processes which move the business forward and the identification of personnel training requirements relative to new equipment and processes. The major objective is to improve the people and processes to remove cost from the system and to improve our product quality so that we are more competitive in the marketplace and our business grows.  They understand and align business operations and the Department as he/she executes their role to exceed customer expectations and align with GPI business, cultural, financial and operational objectives.


  • Plans, coordinates, and directs quality control program designed to ensure continuous production of products consistent with established standards.
  • Direct the activities of suppliers, production employees, and customers to resolve quality problems and continuously improve the level of quality.
  • Provide leadership to Continuous Improvement staff to optimize the role of CI within the plant.
  • Maintain current Food Safety Certification and all activities related to on-going maintenance and auditing of the program.
  • Develop closed-loop quality system driven to reduce process variation and ensure plant compliance.
  • Act as change agent to drive continuous improvement of production and service processes to improve quality and increase efficiency, which includes root cause analysis and problem solving.
  • Formulate and maintain quality control objectives and coordinates objectives with production procedures in cooperation with other plant managers and/or CI Organization to maximize product reliability and minimize costs.
  • Develop and implement product quality plans and procedures by overseeing gauge requirements, frequency, responsibility and methods to ensure compliance to process and product specifications.
  • Direct, through intermediate personnel, workers engaged in inspection and testing activities to ensure quality control over raw materials and final products.
  • Plan, promote, and organize training activities related to product quality and reliability.
  • Serve as customer contact for quality issues.
  • Represent Graphic Packaging at customer locations.
  • Respond to, evaluate, and resolve customer complaints
  • Track and manage customer feedback regarding quality.
  • Direct activities, duties, and projects of CI personnel.
  • Implement practices and controls to drive an effective supplier management system.
  • Work with Raw material vendors on material specifications and process/track vendor complaints
  • Oversee new business transition.
  • Oversee Continuous Improvement website for local plant.
  • Drive cost savings initiatives and track progress towards plant goals.
  • Manage customer specification system.
  • Oversee trials, create and communicate trial plans.
  • Shares an obligation to protect and strengthen Graphic Packaging International’s good reputation in our relationships with customers, employees, suppliers, competitors, investors, and governmental agencies, and to act consistently with our core values: Integrity, Respect, Accountability, Relationships, and Teamwork


Required Skills

  • Excellent written and verbal communication skills
  • Proficient with Microsoft Office, Outlook, and internet research skills
  • Ability to lead and direct others
  • Working knowledge of Statistical Process Control theories
  • General knowledge of printing and converting technologies preferred
  • Visual Color Discrimination, the ability to match or detect differences between colors, including shades of colors

Required Experience

  • Bachelor’s degree in Engineering, Business, or related field preferred
  • 3-5 years’ experience in quality, or equivalent experience
  • Lean/Six Sigma experience a plus
  • Prior management or supervisory experience preferred
  • Experience in implementation of technical testing in production environments
  • Experience with Minitab software and SAP is a plus
  • Travel may be required



Required Skills




Required Experience


At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful. If this sounds like something you would like to be a part of, we’d love to hear from you. Learn more about us at

We offer a wide array of benefits including, but not limited to, Paid Vacation, Sick & Holidays, optional Health, Dental, and Life Insurance, health spending accounts as well as 401(k) with matching funds. Employees may voluntarily elect Pet Insurance, Home & Auto Insurance Programs, Purchasing Power, Tuition Reimbursement, Aflac, Lifelock Identity Protection, and Hyatt Legal Services. Tobacco Cessation and Employee Assistance/Referral Program, Uniform Service, Safety Shoe, and Safety Prescription-Eyewear benefits are also available.
Inspired Packaging. A World of Difference.

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.

Nearest Major Market: Fort Wayne

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