Title:  Quality Clerk Coordinator

Requisition ID:  6075-159

Carol Stream, IL, US, 60188

Category:  Quality and Continuous Improvement
Travel:  No Travel Required

***$2,000 SIGN ON BONUS***


Quality Clerk Coordinator Wage:

Starting at $20.97/hour shift differential and progressive pay increases, earning potential of $33.87/hour shift differential.

Quality Clerk Coordinator Schedule Requirements:

7:30am-4:30pm Monday through Friday

Must be willing and able to work overtime.


Quality Clerk Coordinator Job Summary: 

This position responsible for developing and maintaining standard manufacturing operating procedures throughout the Complex.  Also responsible for analyzing quality metrics, customer feedback and developing action plans to ensure high quality production and customer satisfaction. They understand and align business operations and Quality Department as he/she executes their role to exceed customer expectations and align with GPI business, cultural, financial and operational objectives.

Quality Clerk Coordinator Job Functions: 

Job functions include, but are not limited to the following.

  • Work within and adhere to GPI’s core values of Integrity, Respect, Accountability, Relationships and Teamwork.
  • Interface with multiple production departments to develop and maintain manufacturing product and process information databases; SAP, etc.
  • Work closely across the company on various corporate issues and manufacturing projects.
  • Maintain manufacturing standard operating procedures (SOPs) and business processes. Manage the control of documents and procedures; update/create as needed.  Perform regular audits of the standard production procedures.
  • Collect and analyze operational, service and customer data to ensure, drive and create action plans that improve product reliability, customer satisfaction, and quality resulting in improved production metrics while ensuring valid data.
  • Provide quality manufacturing data analysis to improve teams and processes on a timely basis.
  • Create and effectively communicate quality metrics to key stakeholders as needed.
  • Develop and maintain manufacturing databases and automated collection systems.
  • Manage and maintain quality alert programs.
  • Maintain metrics, graphs and develop action plans in support of organization workout production team projects, LEAN documentation, while learning all facets of the folding carton industry.
  • Will serve as the liaison between the customer and Graphic Packaging through site visits and other communication.
  • Other manufacturing duties as assigned.

Required Skills

Quality Clerk Coordinator Background / Experience / Skills:

  • Manufacturing experience preferred
  • A bachelors or technical degree is required; 2 – 5 years of experience in quality systems and continuous improvement preferred, but not required.
  • Must have the ability to create and decipher charts and graphs.
  • Ability to communicate comfortably and effectively with upper management and customers.
  • Strong organizational, time management, problem solving and analytical skills.
  • Must be flexible, self-motivate and willing to expand their responsibilities.

* “Commonly associated” is not intended to mean always or only. There may be different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate.

Quality Clerk Coordinator Education / Knowledge:

  • Bachelor's degree required.
  • Must be able to read, write, and speak fluent English. Clear and professional written, oral and interpersonal communication skills.
  • Knowledge of various carton defects and their causes a plus.
  • Ability to perform intermediate/advance computer skills (e.g., Word, Excel, PowerPoint, Visio, Access); SAP knowledge a plus 

Quality Clerk Coordinator Physical Requirements:

  • Sitting or standing, depending on changing job assignment, for extended periods.
  • Awkward and/or repetitive movements.
  • Routine Lifting up to 10 lbs.
  • Occasional Lifting up to 45 lbs.
  • Push/pull pallet jack with up to 15 lb. push force load.
  • Reading computer screen or other electronic devices.
  • Use of various hand and electrical tools and equipment.
  • Work in areas of fluctuating temperature.


GRAPHIC PACKAGING INTERNATIONAL, LLC is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, sex, age, religion, natural origin, sexual orientation, citizenship, handicap, or disability, marital status, veteran status or any other basis prohibited by local, state, or federal law.

At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child's cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight! We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference.

With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful.

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the EEO is the Law Poster.

OPPORTUNITY: We are a Foodservice folding carton manufacturing operation seeking candidates to join our Carol Stream, IL team. We’re recruiting for multiple positions so be sure you review all of our job postings. We continually encourage our employees to advance their careers through on the job training and job progression through our strong promotion from within program.  Many of our roles are skilled trade positions and our employees build successful careers in the Printing & Packaging industry. We offer a wide array of benefits including, but not limited to, Paid Vacation & Holidays, optional Health, Dental, and Life Insurance, including health spending accounts and a progressive healthy lifestyle program, as well as 401-K with a company matching component and standard supplemental company contributions. Employees may voluntarily elect Pet Insurance, Home & Auto Insurance Programs, Purchasing Power, Tuition Reimbursement, Aflac, Lifelock Identity Protection, and Hyatt Legal Services. Tabaco Cessation and Employee Assistance/Referral Program, Uniform Service, Safety Shoe, and Safety Prescription-Eyewear benefits are also available.

Please review all of our job postings and apply for each position you feel you’re qualified and would like to be considered for.


If this sounds like something you would like to be a part of, we'd love to hear from you. Learn more about us at www.graphicpkg.com.

Inspired Packaging. A World of Difference.

Nearest Major Market: Chicago

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