Share this Job

Title:  Human Resources Manager

Requisition ID:  13231-159

Charlotte, NC, US, 28273

Category:  Human Resources
Travel:  Negligible

The Charlotte NC plant has an immediate need for a qualified Human Resources Manager. The Charlotte plant is a part of the Consumer Products Division producing sheet fed/specialty cartons. The site has approximately 125 employees, Hourly employees are covered by a collective bargaining agreement with the United Steelworkers Union..

This position has one direct report. The candidate for this position must be a “change agent” who maintains a constant pulse of the workplace and employee satisfaction. It functions as a business partner to the site leadership team supporting the operational objectives of site.  This position reports to the Plant Manager with a dotted line to the Regional Director of Human Resources.


JOB FUNCTIONS: Job functions include, but are not limited to the following.


Employee/Labor Relations:

A key responsibility requiring sound advice and counsel to hourly and salary employees. Ensures a positive, productive employment environment, free of discrimination and inconsistencies. Monitors and provides feedback regarding policies, procedures and programs and propose improvements as necessary. Serve as liaison for voicing employee concerns:

  • Coaches employees, supervisors and colleagues assisting them in problem resolution and to improve performance. Coach, advise and recommend corrective actions
  • Handles all labor relations responsibilities i.e. labor/management committee, grievances, arbitrations, contingency planning, negotiations, etc.
  • Serve as liaison between Corporate HR and plant for escalation issues
  • Support line leaders to improve skills and effectiveness and to create an environment where each employee can fully contribute
  • Conduct annual training on Code of Business Ethics, Anti-Harassment, Anti-Discrimination, and other related HR Policies
  • Facilitate grievance process for the facility, up through the arbitration process.  Support contract negotiations and bargaining of agreements as necessary.
  • Coaches employees, supervisors and colleagues assisting them in problem resolution and to improve performance. Coach, advise and recommend corrective actions.
  • Draft responses to hotline complaints, NLRB charges and EEOC charges
  • Conduct internal investigations into employee relations issues, rule violations, grievances and hotline complaints
  • Interface with union reps on grievances and other issues to promote consistency in contract interpretation and positive labor management relations
  • Interpret and apply the language of the collective bargaining agreement to reach resolution and correct application on contractual issues affecting employee discipline

Staffing and Recruitment:

  • Manages the process for full-time and temporary staff utilized in our facility.
  • Has oversight and involvement in all hourly hiring practices. Administers the hiring process for all employee groups. Supports salaried hiring process
  • Administers intern program
  • Partners with the training team to support the on-boarding process and integration of employees
  • Monitor and report turnover statistics
  • Maintains all AAP documentation and annual goals
  • Updates and maintains an effective workforce analysis and plan for addressing gaps
  • Tracks and reports on headcount monthly for all departments.
  • Represent facility in unemployment claim process

Other Duties: 

  • Manages the Performance Management system
  • Oversees the Payroll and Benefits functions
  • Assists in development or re-engineering of innovative processes and systems (Reward & Recognition, attendance, and other people programs)
  • Provides reports and support to Site Leadership team on HR KPI’s a regular basis or as needed
  • Ensures compliance with all local, state, and federal regulations pertaining to Employment Law
  • Complies with and drives compliance with all HR, FML, LOA, and safety practices
  • Initiate actions within the HRIS and manages employee files
  • Directly manages all contractual issues including execution of the contract, etc.
  • Responsible for recruitment and retention strategies
  • Directly involved in responsibilities /actions related to audits
  • Shares an obligation to protect and strengthen Graphic Packaging International’s good reputation in our relationships and community as an Employer of Choice, and with customers, employees, suppliers, competitors, investors, and governmental agencies, and to act consistently with our core values: Integrity, Respect, Accountability, Relationships, and Teamwork
  • Attend and periodically lead business related meetings.
  • Other duties as assigned.



  • 7-10 years of progressive HR Experience in a manufacturing environment dealing with unions is required
  • Operational experience to enhance user / trainer interface, employee relations, and culture
  • Five years problem solving, project management, supervision, and technical writing experience
  • 7 years’ experience working in a union facility handling the grievance process, prepping for arbitrations, negotiations, and 3rd party charges
  • Experience managing multiple human resources generalist disciplines at all levels from production to professional level employees.
  • Strong recruiting experience in hourly workforce planning
  • Prior experience establishing community outreach with schools/colleges to build recruiting platform
  • Development and coaching of employees.
  • Prior experience supervising direct reports.



  • Bachelor’s Degree in a related field from accredited college/university is required
  • SPHR, SHRM-SCP certification is required.
  • Demonstrated knowledge of federal and state employment laws and other government compliance regulations.
  • Demonstrated knowledge of Talent Management, Recruiting & Selection, Succession Planning & Development, Compensation, and Benefits including time keeping, payroll and Worker’s Compensation.
  • Demonstrated knowledge of leading and facilitating thorough and accurate investigations and final outcome recommendations that are focused on legal and policy compliance as well as driving change and acceptable behavior that is aligned with the company’s core values.
  • Microsoft Office Suite Products.
  • SAP HCM and Success Factors knowledge helpful but not required.
  • Lean/Six Sigma familiarity.



  • Leadership & Accountability
  • Detecting essence and probability
  • Employee Engagement
  • Building Effective Teams
  • Relationship Building
  • Organizational Agility
  • Presentations
  • Time Management
  • Attention to Detail
  • Process Oriented


Essential Job Functions



  • General schedule(s) is an 8-hour M-F assignment, however, employee must be willing to work alternate schedules occasionally; that may include early mornings, nights, and/or weekends. Occasional overnight travel.



  • Sitting or standing for extended periods of time up to 8-hours. Manufacturing plant environment with some noise level.
  • Occasional Lifting up to 20 lbs.
  • Reading computer screen or other electronic devices.
  • Use of various office hand and electrical tools or equipment.



  • Integrity & Trust
  • Action Oriented
  • Managerial Courage
  • Accountability
  • Organizational Agility
  • Learning Agility (Learning on the Fly)
  • Developing Direct Reports & Others
  • Business Acumen
  • Detail Oriented
  • Dealing with Ambiguity


GRAPHIC PACKAGING INTERNATIONAL, LLC. is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, sex, age, religion, natural origin, sexual orientation, citizenship, handicap, or disability, marital status, veteran status or any other basis prohibited by local, state, or federal law.



Required Experience

At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child's cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight! We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference.

With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful.

If this sounds like something you would like to be a part of, we'd love to hear from you. Learn more about us at www.graphicpkg.com.

Inspired Packaging. A World of Difference.

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the EEO is the Law Poster.

Nearest Major Market: Charlotte

Job Segment: Engineer, Law, HR, ERP, Electrical, Engineering, Legal, Human Resources, Technology