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Title:  Global Master Data Management (MDM) – Order to Cash (O2C) Lead – (US, CA, MX)

Requisition ID:  16967-159

Atlanta, GA, US, 30328

Category:  Information Technology
Travel:  Up to 25%


GPI has embarked on an enterprise-wide multi-year journey to transform data quality, business processes and enabling technology to support the growth strategy of the organization. As part of the transformation effort, we are in the early stages of building out a formal MDM organization.


The Global MDM – O2C Lead is a new role that will build a team consisting of both direct and matrixed team members to develop and support sustainable, scalable master data governance/data life cycle across the data domains of customer, internally manufactured input materials, finished goods, pricing, logistics and the related business processes in both SAP and non-SAP platforms. This team will support prioritized business stakeholder projects and initiatives where O2C data quality is required to achieve desired EBITDA and cash flow improvements.


This role requires previous strategic and tactical master data management experience as well as a strong understanding of SAP S4/HANA and/or SAP ECC and the cross functional integration points of enterprise master data in a manufacturing environment.


How you will support GPI:

  • As the primary link between the Global Data Governance Council (GDGC) and the Data Stewards/Analysts in the O2C business process, leads the conversion of prioritized projects, data policies, processes and standards development and maintenance, M&A integration, and systems conversions into desired and measurable business outcomes
  • Engage with senior leaders and business stakeholders to assess and understand business requirements, proactively develop and communicate project plans and execution status
  • Interact as a leader on global, regional and site projects under the direction of the Global Data Governance Office Lead
  • Continuously monitor the state of master data quality as it pertains to the scope and the business outcomes they and their team are aligned too; develops, manages, and reports scorecards/metrics/KPIs; addresses sources of data defects in a timely and sustainable manner
  • Work with business stakeholders to proactively analyze the master data for high impact opportunities where data can be leveraged as an asset to yield tangible EBITDA and Cash Flow improvements as well as opportunity cost savings to leverage O2C process resources more effectively
  • Utilize innovative and resourceful tactics to harmonize and streamline master data quality processes across the domains of customer, internally manufactured input materials, finished goods, pricing and logistics
  • Liaison with IT to develop automated solutions for more efficient and effective data governance
  • Mentor Data Stewards/Analysts in the range of job functions, expectations, and professional development
  • Assist in consolidated reporting into the Global Data Governance Office (GDGO), individually (per direct area of responsibility), but also as a team
  • Understand the lineage of master data elements to and from the digital core and engages with the systems administrators in harmonizing master data integrity with the digital core
  • Ensure documentation is maintained for all MDM processes and standards within the O2C domains
  • Ensure that O2C data quality process controls align with internal and external security/compliance/audit expectations
  • Prepare and perform training and educate the organization on O2C data governance – the why and the requirements

Education, experience, technical skills requirements:

  • Minimum, bachelor’s degree - STEM or Data Science degree preferred – Masters a plus – previous       in-depth supply chain and or manufacturing experience a plus
  • Demonstrates high performance leadership standards and builds/develops high-performance teams –8 years leading direct and indirect teams
  • 8 years of progressive master data experience in both strategic and tactical roles
  • Advanced Excel skills – Strong SQL, Power BI, Power Query a plus
  • Expert hands-on experience with data analysis techniques; strong attention to detail; efficiently works with large volumes of data and data related processes; can easily pivot between strategic and tactical execution as needed
  • Previous experience working directly with MDM technologies that enable automated governance of data as well as capture and maintain master data architecture/lineage and metadata management (Informatica, Talend, SAP MDG, SAP Information Steward, SAP Business Objects Data Services, Winshuttle, RPA/AI, Collibra, etc.)
  • Previous experience performing and guiding cross functional teams in data mapping, profiling and documenting data standards across multiple data domains within SAP as well as Non-SAP environments
  • Demonstrated data literacy/change management experience - ability to influence others to modify behaviors and provide support for the adoption of data governance policies
  • Actively invests in understanding of best practices in the MDM space via internal and external sources
  • Proven greenfield experience in transforming complex business processes; Ability to deconstruct and reconstruct complex business processes and visualize with process flow diagrams
  • Experience organizing and leading effective cross functional teams to inclusively develop sustainable solutions to resolve data quality issues
  • Functional understanding of how master data is used across O2C business processes (customer, internally manufactured input materials, finished goods, pricing and logistics)
  • Deep technical and functional understanding of SAP S4/HANA and/or SAP ECC and the master data tables and field structure/usage (SD, PP, MM, FI) – experience governing and integrating Non-SAP master data
  • Data conversion/integration experience for systems conversions and M&A’s
  • Solid project management skills to guide data quality improvement and associated technology implementation projects
  • Facilitation and conflict resolution skills
  • Strong written (technical writer level) and verbal communications and interpersonal skills across all levels of the organization
  • Relentless commitment and passion to promote the quality and continuous improvement of data assets that deliver desired business outcomes
  • Actively advocate for a data-driven culture – be viewed as championing the criticality of MDM


Key Competencies:

  • Aligned with GPI’s core values – Integrity, Respect, Accountability, Relationships and Teamwork
  • Aligned with GPI’s growth behaviors – Collaboration, Empowerment, Innovation, Rational Risks, Results Driven
  • Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Organizational Agility - Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.
  • Perseverance - Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.

  • Required Experience

    At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child's cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight! We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference.

    With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful.

    If this sounds like something you would like to be a part of, we'd love to hear from you. Learn more about us at www.graphicpkg.com.

    Inspired Packaging. A World of Difference.

    Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.

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