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Title:  Graphic Coordinator - Production

Requisition ID:  15451-159

Concord, NH, US, 03301

Category:  Customer Service and Sales Support
Travel:  No Travel Required

At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child's cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight! We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference.

With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful.

If this sounds like something you would like to be a part of, we'd love to hear from you. Learn more about us at www.graphicpkg.com.

Inspired Packaging. A World of Difference.

We currently have an exciting opportunity to join our committed team of Graphic professionals as a Graphic Support Services Coordinator. This role is located in our Americas Divisional Headquarters in Concord, NH.

The role of Graphic Coordinator is vital to the success of folding carton print manufacturing at GPI. The Graphic Coordinator is the graphics manufacturing expert who handles graphic receivables including customer proofs, files and information. The responsibilities of the role entail working with major internationally known brands to ensure that their graphics adhere to print standards. The Graphic Coordinator uses production software to inspect and construct files used for digital imaging, and ultimately printed across various print processes.

To be successful in the role, the Graphic Coordinator must be able to follow and deliver on daily plant production schedules. This includes using database systems and graphic software tools to coordinate the staging, inspection, production and shipping of graphic related print materials to plants. The Graphic Coordinator has the responsibility for print manufacturing facilities located out of state (and out of the country in some cases), the work provided must be accurate, timely and done with pride. The role also requires a collaborative approach and professional interactions with other GPI business units, customer suppliers, manufacturing plants and Graphic Services department peers. The ability to work independently and to be accountable are also essential for this role.

The ideal candidate will possess a graphic production knowledgebase with deep understanding of digital artwork, proofing concepts, spot color inks, CAD structural files, along with cause and effect scenarios in a print production environment. A strong understanding of computer concepts, graphic imaging and the ability to manipulate graphic files are paramount for success in this position.

Responsibilities include but are not limited to the following.

Receive, prepare, process, inspect and ship graphic production materials based on the needs of GPI

  • Use industry related graphics software to process materials, including: Adobe Acrobat, Microsoft Excel, Global Vision Scan Proof, Kodak Prinergy, Esko Web Center
  • Communicate with graphic suppliers, department peers and customers to secure approved graphic materials (using a face-to-face approach where applicable as well as telephone skills & email skills)
  • Communicate with all GPI stakeholders to pass along production materials and information for the manufacturing of those materials
  • Maintain, update and capture job history in corporate ERP system (SAP) and department material databases

 Perform job graphic production and process plant orders as they are made available

  • Monitor and maintain plant production schedules; communicate delivery timing and escalate any issues with supervisor and plant
  • Handling and reading of digital proofs and associated electronic files
  • Use software to build print production ready layout files and generate proofing files for quality inspection
  • Follow prescribed industry specifications related to 4 color process printing, color management profiles and related ISO print standards
  • Work with a continuous improvement mindset and have the ability to coach and train others when called upon

Office daily roles and responsibilities

  • Processing of internal graphic project tasks and requests as necessary
  • Filing of materials, replacing of printer paper and ink cartridges, cleaning of common areas and general maintenance of department equipment
  • Perform after hours plant cell phone graphics support on a rotating scheduled basis
  • All other job duties as assigned


This Job Description is not intended to be all-inclusive. The employee will also perform other reasonably related business duties, as assigned by immediate manager and other management personnel. 


Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the EEO is the Law Poster.

Required Skills

  • Must be able to lead communications clearly; in person, by phone and via email.
  • Ability to demonstrate growth by performing tasks that require little supervision and result in a desired, positive outcome for the company, department and customers.

Required Experience


  • Minimum AS degree or equivalent work experience


  • Understanding of applicable computer software and hardware
  • Demonstrated functional/technical knowledge and skills to perform tasks at a high level
  • Experience with Microsoft Office Suite and Adobe graphics software
  • Understanding of the printing processes and knowledge of color management approaches used by customers and plants


  • Must have the ability to lift and carry packages and graphic arts supplies
  • Must have good color vision

Nearest Major Market: Concord
Nearest Secondary Market: Manchester

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