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Title:  Technical Writer and Trainer - Packaging Machinery

Requisition ID:  8191-159

Crosby, MN, US, 56441

Category:  Engineering and Technical Services
Travel:  Up to 25%
Pay Grade:  93

Position Purpose:

The Sr. Technical Support Specialist is responsible for creating and delivering industry-leading technical documentation, training and support products/services for GPI packaging machinery to our global customers.

Essential Job Functions:

  • Draft and Finalize Technical Manuals and Procedures
  • Create and annotate supporting illustrations and graphics
  • Create and deliver training programs to customers
  • Process drawings and BOMs for PDF Print Viewer as needed
  • Assist in the development and delivery of Tablet products and services


  • Strong skills in one or more of the below Core Job Competencies:
    • Technical Writing
    • Technical Training
    • Technical Illustration, Photography and/or Videography
  • 5 years of experience working in packaging machinery or similar industry
  • Ability to read/interpret Engineering drawings and schematics
  • Strong working knowledge of Microsoft Office products
  • Ability to travel up to 25%, domestic and international
  • Knowledge of SmarTeam and Solidworks software or similar

Educational Requirements:

  • Minimum Technical or AAS degree in Engineering, Electrical/Mechanical Systems or related field

Required Experience

At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child's cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight! We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference.

With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful.

If this sounds like something you would like to be a part of, we'd love to hear from you. Learn more about us at www.graphicpkg.com.

Inspired Packaging. A World of Difference.

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the EEO is the Law Poster.

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