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Title:  Mgr. Continuous Improvement II

Requisition ID:  17542 - 159

Gordonsville, TN, US, 38563

Category:  Quality and Continuous Improvement
Travel:  No Travel Required

  • Develop closed-loop quality system driven to reduce process variation and ensure plant compliance.
  • Act as change agent to drive continuous improvement of production and service processes to improve quality and increase efficiency, which includes root cause analysis and problem solving.
    • Formulate and maintain quality control objectives and coordinates objectives with production procedures in cooperation with other plant managers and/or CI Organization to maximize product reliability and minimize costs.
    • Ensures plant’s compliance to 3rd party Functional Control/Pre-Requisite program requirements including: AIB, HACCP, SQF, and other customer-mandated programs.
    • Conducts annual training in HACCP, GMP’s Food defense, and Allergens
    • Develop and implement product quality plans and procedures by overseeing gauge requirements, frequency, responsibility and methods to ensure compliance to process and product specifications.
    • Direct, through intermediate personnel, workers engaged in inspection and testing activities to ensure quality control over raw materials and final products.
    • Oversee Chain of Custody Certification Program
    • Plan, promote, and organize training activities related to product quality and reliability.
  • Serve as customer contact for quality issues.
  • Represent Graphic Packaging at customer locations.
  • Respond to, evaluate, and resolve customer complaints
  • Track and manage customer feedback regarding quality.
    • Direct activities, duties, and projects of CI personnel.
    • Implement practices and controls to drive an effective supplier management system.
    • Work with Raw material vendors on material specifications and process/track vendor complaints
    • Oversee new business transition.
    • Oversee Continuous Improvement website for local plant.
    • Drive cost savings initiatives and track progress towards plant goals.
    • Manage customer specification system.
    • Oversee trials. Create and communicate trial plans.
    • Shares an obligation to protect and strengthen Graphic Packaging International’s good reputation in our relationships with customers, employees, suppliers, competitors, investors, and governmental agencies, and to act consistently with our core values: Integrity, Respect, Accountability, Relationships, and Teamwork
    • Follow all Plant rules, Processes, Hygiene, and Allergens procedures, related to production of Safe Quality Foods.
    • Report to person of authority to record any potentially unsafe conditions which may result in unsafe foods or noncompliance to SQF related procedures.
    • Participate in SQF Root Cause and Corrective Actions (from customer complaints, SQF audits, validation, and verification activities) as required.
    • Reporting of any customer complaints to persons responsible to enter into GPI’s Customer Complaint system for root cause analysis and appropriate corrective action taken.
    • Follow all procedures related to producing Safe Quality Foods (SQF).
    Report any potentially unsafe SQF conditions or customer complaints to a person of authority to record and/or correct the situation.

Required Skills

  • Bachelor’s degree in Business, or related field preferred
  • 3-5 years experience in quality, or equivalent experience
  • Six Sigma experience a plus
  • Excellent written and verbal communication skills
  • Ability to lead and direct others
  • Prior management or supervisory experience preferred
  • Proficient with MicroSoft Office, Outlook, and internet research skills
  • Working knowledge of Statistical Process Control theories
  • Experience in implementation of technical testing in production environments
  • General knowledge of printing and converting technologies preferred
  • Experience with Minitab software and SAP is a plus
  • Travel required

Visual Color Discrimination, the ability to match or detect differences between colors, including shades of colors

Required Experience

At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful. If this sounds like something you would like to be a part of, we’d love to hear from you. Learn more about us at

Inspired Packaging. A World of Difference.

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.

Nearest Major Market: Nashville

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