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Title:  Business System Analyst

Requisition ID:  18535-159

Kalamazoo, MI, US, 49007

Category:  Information Technology
Travel:  No Travel Required

Mission Summary:

Senior level business analysis, application engineering and project management for existing and new systems for the Information Technology Department.  This includes ensuring the availability of client/server applications, configuring new implementations, and developing processes and procedures for ongoing management of the systems environment. Maintains stability, integrity, and efficient operation of the manufacturing systems that support the mills such as PARCView, data historians, primary production, quality, security, process technology, PLC’s and process Analytics.  Serve as liaison between Mills, Corporate IT, vendors and other Corporate Business Units.  This roll may expand into other projects and support as necessary.




  • Sr. Business Analysis/Systems & Application Engineering/Project Leadership
    • Mills systems application engineering, development and support  
    • Manufacturing systems Implementation, Engineering and support (Included but not limited to Process analytics, Quality and Process Technology).
    • Sr. Business Analysis development and support (Upgrades, enhancements and portfolio initiatives) 
    • Engineering Design & Support for Manufacturing System interfaces (OPC, etc.)  
    • Provides Engineering Support to Increasing Manufacturing Technology Footprint
    • Business analysis for design & development for reporting requirements and key performance indicators (KPI’s)
    • Lead Process Analytics and Data Historian Initiatives
    • Partners with production and engineering teams
    • System design, configuration and testing
    • Project leadership, management and coordination for growing portfolio   
    • Database support (SQL, etc.)
    • Data mapping and systems integration
    • Maintain application code using version control systems (VCS)
    • Administer and support application servers and related components to achieve and maintain high performance of business applications using virtualization and other modern technologies.
    • Ensuring the availability of client/server applications, configuring new implementations, and developing processes and procedures for ongoing management of the application environment
    • Mill Division IT 2nd Tier escalation 
    • Analyze existing and proposed designs, improve systems and ensure best practices are followed.
    • Translate requirements into specifications that will be used to implement hardware and software solutions for data visualization tools for decision making.
    • Implement system testing, including development of test plans, test cases and documentation of feature/function traceability.
    • Leverages partnerships with IT teams and key business stakeholders to troubleshoot complex systems
    • Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems
    • Maintains understanding of new and existing technology to support business goals
    • Benchmarks and evaluates IT trends and technologies to identify opportunities that impact the business
    • Create and Maintain documentation for standardization of process and systems.
    • Adhere to change control, security policies and audit requirements.
    • Maintains documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of current and future systems




  • Application Engineering, design and development for Mills
  • Systems design, implementation, and support
  • Report writing and programming
  • Testing, training, and documentation
  • Project Leadership and Business Improvement Initiatives
  • Provide analysis on documented business requirements for application changes and new requests.
  • Provide support to ensure availability and system performance
  • Mill IT projects and related budgets as necessary
  • Coordinate and document IT related training
  • Coordination and leadership of business and vendor meetings.
  • Assist with business requested enhancements to Mill systems
  • Establish and maintain regular written and in-person communications with department heads, and end users regarding pertinent IT activities.
  • Leads the scope of solutions by identifying technical solutions to business problems
  • Ensure that all related policies and processes are followed.
  • On call support as required. Escalates any issues that can’t be resolved
  • Periodic travel – less than 25%
  • Performs other duties as assigned



  • 5 years’ experience with manufacturing, related system processes and technologies.  (i.e., ERP, Roll Tracking, Costing, Inventory, etc.).
  • Working knowledge of highly available manufacturing and data historian systems running in a production environment.
  • Working knowledge of enterprise applications (minimum of 1 years’ experience with applications running in a production environment). Other data historians considered
  • Application Deployment, configuration, documentation, and training.
  • System Deployment, configuration, documentation, and training.
  • Knowledge and understanding of interfaces to SAP, shop floor devices and other supported systems.
  • Technical expertise regarding data models and design development
  • SQL (queries, triggers, jobs, procedures, reports, etc.)
  • Strong Analytical and System Design Skills.
  • Project Leadership Skills
  • Scripting experience and knowledge of application life cycle
  • Good interpersonal, communication, and organizational skills.
  • Significant experience in gathering requirements from various Business stakeholders including experience in facilitating requirements sessions and conducting end user interviews
  • Strong work ethic and commitment to getting the job done.
  • Ability to synthesize information from multiple sources into cohesive system requirement documents
  • Experience with documentation utilizing various analytical methodologies
  • Ability to operate effectively either independently or in teams, making progress on tasks while dealing with potential process and project ambiguity
  • Strong personal organization skills including the ability to multi-task and prioritize job requirements
  • Ability to meet deadlines
  • Ability to think logically, critically and constructively about complex problems and evaluate/develop proposed solutions that address expressed needs
  • Possess outstanding oral and written communication skills, including the ability to address both technical and non-technical audiences


  • Ethics and Values
  • Functional/Technical Skills
  • Managerial Courage
  • Problem Solving
  • Process Management


  • 4-year college degree in IT-related field required. Equivalent work experience considered.
  • Manufacturing Experience preferred.

Required Experience

At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful. If this sounds like something you would like to be a part of, we’d love to hear from you. Learn more about us at

Inspired Packaging. A World of Difference.

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.

Nearest Major Market: Kalamazoo

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