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Title:  Coord., Sales & Operati

Requisition ID:  8364-159
Location: 

Kalamazoo, MI, US, 49007

Category:  Customer Service and Sales Support
Travel:  No Travel Required
Pay Grade:  86

At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child’s cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight! We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference.

With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful.

If this sounds like something you would like to be a part of, we’d love to hear from you. Learn more about us at www.graphicpkg.com.

 

Inspired Packaging. A World of Difference

 

We offer compensation and benefit programs that are among the best in the industry. With competitive base salaries, 401(k) plans and benefits offerings, we strive to reward talented people who make our company successful.

MISSION / SUMMARY:

 

An Operations Support Coordinator’s primary responsibility is to complete tactical and strategic processes associated with servicing GPI vendor accounts. This person will have responsibility for the day to day management of all customer service aspects for a GPI vendor account which can include but is not limited to incoming invoice & payment questions, onboarding suppliers to self-service web portal and facilitating eInvoicing discussions between vendor & 3rd party eInvoicing team. They will also work closely with their manager to facility and coordinate various activities of vendors and contractors on site related to the project. They will be responsible for various administrative functions.

 

They understand and align business operations and Accounting as he/she executes their role to exceed customer expectations and align with GPI business, cultural, financial and operational objectives.

 

JOB FUNCTIONS: Job functions include, but are not limited to the following.

  • Provide accurate and continual communications to internal and external customers on the Accounts Payable aspect of the procure to pay process
  • Demonstrate leadership on team/projects and able to train others on customer service functions
  • Find achievable solutions to improve processes based on understanding how all systems and transactions interconnect
  • Develop strong relationships with internal and external customer contacts
  • Maintain alignment with our Treasury & Supply Chain organization with the procure to pay cycle.
  • Other duties as assigned.The above job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

SKILLS:

  • Microsoft suite experience
  • Written and verbal communication skills
  • Positive attitude
  • Flexibility
  • Word processing skills
  • Spreadsheet preparation and tracking skills
  • Presentation skills
  • Administrative writing and reporting skills
  • Organizational skills

SCHEDULE DEMANDS:

General schedule is an 8-hour M-F assignment, however, employee must be willing to work alternate schedules occasionally; that may include early mornings, nights, and/or weekends and be punctual while doing so.

Occasional overnight travel to include flying, driving, riding or by rail. 

 

PHYSICAL DEMANDS:

    • Sitting or standing for extended periods of time up to 8-hours.
      • Occasional Lifting up to 20 lbs.
      • Reading computer screen or other electronic devices.
      • Use of various office hand and electrical tools or equipment. 

KEY COMPETENCIES: 

  • Integrity & Trust
  • Action Oriented
  • Peer Relationships
  • Priority Setting
  • Problem Solving
  • Intellectual Horsepower

 

GRAPHIC PACKAGING INTERNATIONAL, LLC is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, sex, age, religion, national origin, sexual orientation, citizenship, handicap, or disability, marital status, veteran status or any other basis prohibited by local, state, or federal law. Click here to view the EEO is the Law Poster.


Required Experience






At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child's cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight! We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference.

With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful.

If this sounds like something you would like to be a part of, we'd love to hear from you. Learn more about us at www.graphicpkg.com.

Inspired Packaging. A World of Difference.


Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the EEO is the Law Poster.


Nearest Major Market: Kalamazoo

Job Segment: Accounts Payable, Electrical, Supply, Supply Chain, Sales, Finance, Engineering, Operations