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Title:  Quality Supervisor

Requisition ID:  19580-159

Kalamazoo, MI, US, 49007

Category:  Engineering and Technical Services
Travel:  No Travel Required


The Continuous Supervisor will support the technical lab within the Kalamazoo Mill.  The position manages the continuous improvement project action item list for the mill and assists submission and reporting to accounting. 


JOB FUNCTIONS: Job functions include, but are not limited to the following.


  • The individual will research and complete customer claims and prevent aged claims. 
  • They will participate in customer visits as needed and provide direction for the internship program/interns. 
  • Responsible for trial planning within the mill and maintaining the trial log. 
  • Regularly review and maintain the FDA approved chemical list and maintain the document control system. 
  • Lead Kepner Tregoe (KT) events as needed
  • Process engineer work on the machines. .
  • Attends and participates in department meetings as scheduled
  • Manages job assignments and training plans.
  • Participates in lab activities and reporting
  • Other duties as assigned.


The above job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.




  • Bachelor’s degree within the Engineering field of study - paper, chemical or printing preferred or an equivalent combination of related training and experience



  • Experience within lab environment
  • Promote and support a safe environment
  • Travel as needed to customers
  • Microsoft Office proficient
  • Participate in On-call/weekend duty rotation
  • KT Training participation/lead a plus
  • Knowledge of printing press runnability a plus
  • SAP experience is a plus
  • Strong organizational skills
  • Leadership: a demonstrated ability to lead people and get results through others
  • A demonstrated ability to balance and achieve positive results in the areas of safety, quality, productivity, cost and employee relations
  • Quality orientation and attention to detail
  • Strong interpersonal and communication skills
  • An ability to manage multiple priorities
  • Strong team player




  • General schedule is an 8-hour M-F assignment, however, employee must be willing to work alternate schedules occasionally; that may include early mornings, nights, and/or weekends and be punctual while doing so.
  • Occasional overnight travel to include flying, driving, riding or by rail.



  • Sitting or standing for extended periods of time up to 8-hours.
  • Occasional Lifting up to 20 lbs.
  • Reading computer screen or other electronic devices.
  • Use of various office hand and electrical tools or equipment.



  • Integrity & Trust
  • Action Oriented
  • Drive for Results
  • Ethics and Values
  • Managerial Courage
  • Priority Setting


Required Experience

At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful. If this sounds like something you would like to be a part of, we’d love to hear from you. Learn more about us at

Inspired Packaging. A World of Difference.

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.

Nearest Major Market: Kalamazoo

Job Segment: Chemical Research, Document Control, Employee Relations, Process Engineer, ERP, Engineering, Administrative, Human Resources, Technology