Title:  Continuous Improvement Coordinator

Requisition ID:  2082

Kenton, OH, US, 43326

Department:  Quality
Travel:  No Travel Required

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At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. 


With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful.


If this sounds like something you would like to be a part of, we’d love to hear from you.

A World of Difference. Made Possible.


This posiiton will:

  • Provide leadership for Continuous Improvement initiatives for the facility, including use of Problem Solving and Lean Manufacturing tools and methods.
  • Identify Continuous Improvement needs, determine scope of each effort/project, assure execution, and conduct effectiveness reviews in coordination with Department Managers.
  • Train / coach salaried and hourly employees on Problem solving tools (ex: Control Charts, Histograms, Root Cause Analysis, Kepner Tregoe).
  • Lead facility efforts to reduce spoilage, including tracking, data analysis, reporting, and process improvement initiatives.
  • Work with departments to identify, develop, execute, and maintain results of cost reduction initiatives.
  • Communicate Best Practices within the facility and externally within GPI.
  • Manage process for trials (internal and external requests) in coordination with QA Department, including approval of requests and final reports.  Perform Design of Experiments (DOE).
  • Implement a program for front line leadership development in the areas of problem solving and data analysis to foster improvement in the hourly teams. 
  • Develop process improvements in production OEE, spoilage, and cost using proven data-based methods for analysis and implementation.
  • Support a clear understanding of the requirements for the Continuous Improvement process to build an environment that delivers continuous and sustainable results.
  • Manage trial process to ensure trials are completed per the plans, accurately, and on schedule.


Key Challenges: Briefly describe the key challenges the position/role currently faces or will face in the next 1-2 years regarding:  
    The external environment, including technology, competition, markets:

  • -Ever-increasing customer demands concerning quality, delivery, traceability, chain of custody, and global standards for packaging such as SQF standards will require process changes and improvement.    

     The internal environment, including interaction with others, (both inside and outside the company) policies/practices:

  • Must be able to use Change Management techniques to manage organizational change.
  • Must be able to use appropriate techniques to overcome various group dynamics challenges.
  • Must be able to gain cooperation of busy department resources without having direct authority over the departments
  • Must be able to coach / train a variety of people at differing levels of need and understanding

      The work itself, e.g., problems, opportunities, change:

  • Must be able to utilize time management & multi-tasking skills to keep up with the demands of coordinating all the process improvement activities.
  • Must be able to understand a wide variety of processes in the facility without being an expert in -each.
  • Must be able to identify non-value-added elements and activities and help departments deliver on improved key performance metrics.



  • This position directly impacts the facility’s ability to meet its OEE, OTIF, Complaints per Billion Units, and Process Waste goals.


Knowledge and Experience:

  • 3-5 Years manufacturing experience
  • Professional problem solving experience ie Kepner Tregoe, Six Sigma, Fishbone.
  • Effective verbal and written communication skills
  • Strong interpersonal and teamwork skills
  • Strong statistical and mathematical aptitude
  • Project Management Skills
  • Software Proficiency in all Micro soft office suites
  • Minitab


Required Competencies: 

Problem Solving (51), Priority Setting (50), Organizing (39), Planning (47), Directing Others (20), Process Management (52), Motivating Others (36), Action Oriented (1), Customer Focus (15), Dealing with Ambiguity (2), Decision Quality (17), Learning on the Fly (32), Interpersonal Savvy (31), Building Effective Teams (60), Organizational Agility (38)



  • Work Schedule:  Day Shift 
  • On Call Weekends/Evenings (as needed)
  • Travel to other GPI Foodservice Facilities (as needed)

Nearest Major Market: Cleveland