Title:  Human Resources Generalist

Requisition ID:  20880-159

Lowell, MA, US, 08153

Category:  Human Resources
Travel:  No Travel Required

We are seeking a candidate to join our company as a Human Resources Generalist. We offer outstanding opportunities for our employees to advance their careers through on the job training and job progression. These are skilled trade positions where our employees build successful careers in the Printing & Packaging industry.

We offer a wide array of benefits including, but not limited to, Paid Vacation, Sick & Holidays, optional Health, Dental, and Life Insurance, health spending accounts as well as 401(k) with matching funds. Employees may voluntarily elect Pet Insurance, Home & Auto Insurance Programs, Purchasing Power, Tuition Reimbursement, Aflac, Lifelock Identity Protection, and Hyatt Legal Services. Tobacco Cessation and Employee Assistance/Referral Program, Uniform Service, Safety Shoe, and Safety Prescription-Eyewear benefits are also available.

JOB SUMMARY: Under general supervision from the Sr. Manager, Human Resource, the Human Resource Generalist will support all facets of human resources for the plant including recruiting, policy interpretation, reporting of information, employee and labor relations, benefits administration, hourly pay administration and timekeeping.

JOB FUNCTIONS: Job functions include but are not limited to the following.

HR Generalist Support

  • Provides Human Resource generalist support in areas such as staffing, employee relations, training/development, and other related areas.
  • Monitor and provide necessary training and coaching to managers and supervisors as needed.
  • Complete day-to-day administration of human resource programs including completing all the necessary paperwork to enroll, terminate and modify employee records.

Employee Relations

  • Lead employee relations issues with plant management to affect prompt and appropriate resolution.
  • Administer company policies and helps to ensure alignment and consistent application of policies,
  • Directs the collection and preparation of routine and special human resource reports.
  • Provides assistance to employees and supervisors in solving work-related problems and union grievances. Evaluates the issue and meets with supervisors to determine effective remediation techniques, such as job skills training or personal intervention, to resolve human relations issues.
  • Lead internal investigations related to employee complaints.


  • Manages the internal job posting process to ensure timely posting of open positions. Reviews all internal applications and works with hiring manager to ensure proper placement of internal candidates.
  • Source qualified candidates through advertising, approved recruiters, and other recruiting sources.
  • Interview and assist in the selection of qualified candidates to fill approved positions. Coach managers on candidate interviewing and selection. Analyzes job requirements making recommendation of final selection.
  • Manage hourly employment offer processes and all pre-employment steps – references, background check, and drug screen – in preparation for completing the hiring process.
  • Follow through on all resumes and applications received for open positions to ensure proper correspondence is sent to applicants. Maintains applicant database.
  • Performs new employee orientation to foster positive outlook toward plant and company goals.

Employee Record Processing

  • Oversees the off-boarding process. Prepare and process termination paperwork.
  • Complete transactions for all employee changes that represent a change in status among which include promotions, transfers, separations, approved leaves, etc.
  • Process Human Resource Information System data to and always maintain data integrity.

Internal Communications

  • Act as the on-site communications conduit for all corporate internal communications. Print and post all required communications, posters, etc., and facilitate distribution, as required.

Timekeeping / Payroll Processing

  • Provide backup support for weekly time keeping and payroll processing. Print and audit reports as necessary.
  • Completes secondary review of all timecards to ensure all are properly completed and authorization, report any violations or issues to plant management.


  • Routinely audit employment law postings for accuracy and adherence to established guidelines and applicable federal and state laws. Conducts investigations as assigned.
  • Monitors and maintains EEOC/Affirmative Action Plan and other legal records, reports and logs to conform to EEO regulations.
  • Conduct periodic audits and report audit findings and make recommendations for correction of unsatisfactory conditions, or improvements related to compliance.
  • Manage site’s EEO/Affirmative Action Policy and maintains necessary records and reports.

Required Skills

  • Superior verbal and written communication skills.
  • Excellent computer skills, including word processing, spreadsheets, HRIS systems
  • Work involves confidential and sensitive information. Discretion is essential.
  • Strong analytical and organizational skills, detail orientation, and interpersonal skills.
  • Self-directed with a demonstrated ability to implement creative solutions while working under pressure.
  • Ability to collaborate and communicate with all levels of employees and management.
  • This role requires an individual to quickly change and adapt to new priorities.
  • 3 years of human resources experience in a union plant environment preferred / highly desirable

Required Experience

  • Bachelor’s degree in business management or related field, or equivalent experience
  • PHR/SHRM-CP certification preferred/highly desirable
  • HR Policy and Procedure Knowledge
  • Labor and Employment Law (NLRB, EEO, ADA, AA, FMLA, etc.)
  • Recruiting and staffing practices
  • Multiple HR disciplines
  • Special working conditions cover a range of circumstances from regular, evening and weekend work, shift work, working outdoors, working with challenging clients and so forth.

Required Experience

At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful. If this sounds like something you would like to be a part of, we’d love to hear from you. Learn more about us at www.graphicpkg.com.

Inspired Packaging. A World of Difference.

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.

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