Title:  Information Technology Sr. Analyst (SmartMills)

Requisition ID:  2913

Macon, GA, US, 31206 Atlanta, GA, US, 30328

Department:  Information Technology
Travel:  Up to 25%

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At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. 


With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful.


If this sounds like something you would like to be a part of, we’d love to hear from you.


A World of Difference. Made Possible.


Mission Summary:

Senior level IT analyst focusing on infrastructure and project engineering for new and existing manufacturing IT systems. This includes, but is not limited to,  the integration and modernization of legacy systems, connected worker, knowledge management, machine vision, advanced analytics, Industry 4.0/5.0, digital twin, AI and process improvement through the SmartMills initiative.


JOB FUNCTIONS:  (Job functions include, but are not limited to the following)

  • Translate business requirements into technical requirements.
  • Project Engineering for Manufacturing transformation initiatives
  • Collaborate with cross-functional teams to design and guide the implementation of resilient and scalable IT infrastructure solutions tailored to SmartMills program.
  • Mill Division IT 2nd Tier technical support escalation 
  • Analyze existing and proposed designs, improve systems and ensure best practices are followed.
  • Oversee quality assurance and testing processes for infrastructure deployments. Conduct performance testing, validation, and troubleshooting to ensure the functionality and performance of infrastructure components and systems.
  • Leverages partnerships with IT teams and key business stakeholders to troubleshoot complex systems.
  • Collaborates with Enterprise IT Architecture, Cyber Security, and Infrastructure teams to ensure functional specifications are converted into flexible, scalable, and maintainable system designs.
  • Ensures system designs adhere to company standards / collaborate to develop new standards as appropriate.
  • Serves as a technical expert for project teams throughout the implementation and maintenance of assigned systems.
  • Reviews and validates technical specifications and documentation for proposed solutions.
  • Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
  • Maintains understanding of new and existing technology to support business goals.
  • Adhere to change control, security policies and audit requirements.
  • Develop and maintain documentation of infrastructure designs, configurations, and operational procedures.
  • Involved in proof-of-concept efforts and evaluates new technologies that drive efficiency and productivity to achieve business goals
  • Lead the planning, coordination, and execution of infrastructure projects focused on the SmartMills program. Develop high level project timelines and ensure adherence to project milestones and deliverables.
  • Assess cybersecurity risks related to smart manufacturing initiatives. Develop and implement measures to mitigate risks and adhere to standards and best practices.



GENERAL DUTIES: (General duties include, but are not limited to the following)

  • Systems design, implementation and support
  • Testing, training and documentation
  • Provide support to ensure availability and system performance
  • Mill IT projects and related budgets as necessary
  • Coordinate and document IT related training
  • Coordination and leadership of business and vendor meetings.
  • Assist with business requested enhancements to Mill systems
  • Establish and maintain regular written and in-person communications with department heads, and end users regarding pertinent IT activities.
  • Leads the scope of solutions by identifying technical solutions to business problems
  • Ensure that all related policies and processes are followed.
  • On call support as required.
  • Periodic travel – less than 25%
  • This roll may expand into other projects and support as necessary. 


SPECIFIC SKILLS: (Specific skills include, but are not limited to the following)

  • Experience with manufacturing related systems, processes and technologies preferred
  • Working knowledge of manufacturing systems (5 years experience with highly available systems running in a production environment).
  • Experience with VMware, Windows Server, VDI, storage solutions, etc.
  • Server Builds, Hardware & Operating Systems
  • Technical expertise regarding data models and design development
  • Strong Analytical and System Design Skills.
  • knowledge of software and hardware life cycle
  • System deployment, configuration, documentation, and training.
  • Understanding of databases
  • Ability to understand system interfaces, shop floor devices and other supported systems.
  • Good interpersonal, communication, and organizational skills.
  • Ability to synthesize information from multiple sources into cohesive system requirement documents.
  • Experience with documentation utilizing various analytical methodologies
  • Ability to operate effectively either independently or in teams, making progress on tasks while dealing with potential process and project ambiguity
  • Strong personal organization skills including the ability to multi-task and prioritize job requirements
  • Ability to meet deadlines
  • Ability to think logically, critically and constructively about complex problems and evaluate/develop proposed solutions that address expressed needs
  • Possess outstanding oral and written communication skills, including the ability to address both technical and non-technical audiences


  • Ethics and Values
  • Functional/Technical Skills
  • Managerial Courage
  • Problem Solving
  • Process Management



  • 4-year college degree in IT-related field required.  Equivalent work experience considered.
  • Manufacturing Experience preferred.


Salary Min:   $88,600.00

Salary Mid:   $118,100.00

Salary Max:  $147,600.00


Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.


Nearest Major Market: Macon