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Title:  Quality Assurance

Requisition ID:  19811-159
Location: 

Memphis, TN, US, 38104

Category:  Hourly Production & Manufacturing
Travel:  No Travel Required

  1. Safety: The Quality Technician is responsible for the safety of themself, will follow all safety rules, and wear all required PPE.

 

  1. General Duties:

 

  1. Major Problems - The main objective of the Quality Technician is to move from machine to machine to inspect in-process work and prevent small Quality Problems from building into major problems. The more rapidly a quality technician can get around to each machine the better. A production audit sheet complete with inspection schedule is give guidance to timely inspecting from machine to machine.
  2. Stop Machine - The Quality Technician will notify the Operator and Department Manager to halt the machine when quality problems exist.
  3. Technical Issues - The Quality Technician must continually learn about technical issues that cause quality problems and know how to identify these problems.
  4. Production Audit Sheet - The Quality Technician must fill out the production audit sheet. This sheet has a bare minimum time schedule that you must follow. If the times on the schedule cannot be met, a note showing what other duties being performed must be written. All problems with the order audited no matter how small must be noted also.
  5. Job Jackets – The Quality Technician will be involved in investigation of discrepancies or misunderstandings in work instructions (case pack, wrong labels etc.) in all departments.
  6. QMS Sheets – Quality Technicians are required to keep up with QMS sheets, review them, and report when sheets are not being filled out completely. Tallying the reported QMS incidents will be completed monthly on the tally sheets for each applicable department.
  7. Sorting and Rework – When quality issues are identified, Quality Technicians will use their expertise to determine the cause of the problem. The technician will understand the pattern at which the problem appears to determine the fastest way to remove the nonconforming cartons. Technicians will be leaders in sorting and rework efforts when the problem requires additional personnel.
  8. Overtime – Sometimes overtime may be required with major sorting projects or when color standards pile up. Overtime will also be required to cover for other technicians that are on vacation when needed. Saturday work may be required when more than one machine is running.
  9. Decisions – Technicians will be required to make small decisions as to what is good or bad. Big decisions that can cause a lot of waste must be made by the Quality Manager, Plant Manager or Department Manager. Large amounts of nonconforming material must be placed in the nonconforming area for a final decision. Marginal problems should be set aside to run last where the marginal cartons may be scrapped if there is enough for the order (Management Decision).
  10. Know the Customers – Each customer has different specifications or expectations to meet. Cartons are made from different papers, inks, etc. Graphic Packaging International has a broad mix of work from pharmaceutical grade, high quality SBS to drink trays made from tan bending chip. Investigate and ask questions to find out about the customer’s needs. The bottom line is keeping the customer satisfied.

 

 

 

  1. The Quality Technician will fill in catching on a machine when someone is out.
  2. Job Jackets – The Technician may be asked to close out job jackets by gathering the samples for each job complete, making a list of the completed jobs, and turning them into the Customer Advocate office.
  3. These responsibilities are subject to change. The Quality Manager may add any other responsibilities. Technicians are subject for performance review at any time.

 

III. Education and Knowledge:

 

High School Diploma or equivalent required.

 

IV . Specific Skills:

 

  1. Required to go from inside heated/cooled areas to non-heated/cooled areas to obtain raw materials or quality checks.
  2. Must be able to read and interpret job information.
  3. Must not be color blind.

 

  1. Schedule Demands:

 

Shifts: Follows mode schedule for plant, 7:00 am to 3:00 pm., 3:00 pm to 11:00 pm and 11:00 pm to 7:00 am. Expected to cover vacancy for absent peers and work overtime.

 

  1. Physical Demands:

 

  1. Work involves moving or lifting of equipment, materials, and tools. Must be able lift a minimum of 50 lbs.
  2. Climbing catwalks, balancing, stooping, kneeling, crouching, or movement within confined areas.
  3. Work in buildings and areas of fluctuating temperature and weather.
  4. Standing for extended periods.
  5. Awkward and/or repetitive movements.

 

 

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law.


Required Experience






At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful. If this sounds like something you would like to be a part of, we’d love to hear from you. Learn more about us at www.graphicpkg.com.

Inspired Packaging. A World of Difference.


Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.


Nearest Major Market: Memphis

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