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Title:  CI/Quality Manager

Requisition ID:  16518-159

Newton, IA, US, 50208

Category:  Manufacturing Management
Travel:  Up to 25%

The CI Manager is responsible for managing all aspects of the quality system including training and developing the quality technicians and supervisors. This position manages the standard operating procedures along with the customer complaint system. This individual works closely with operations, engineering and customers to improve methods and procedures for inspecting, testing, and delivering quality products. This position also has direct responsibility for graphics management.




  • Manage/improve quality
  • Manage Warehouse, Customer Service, and Production Scheduling
  • Using established concepts streamline and implement quality control programs, strategies and processes to endure products meet internal and external standards.
  • Track quality metrics for each product, using charts, statistical data and reports.
  • Meet or exceed standards for environment, safety, working conditions and cleanliness
  • Build and maintain customer relations from the concept of job throughout project
  • Develop and implement a comprehensive plan to develop employees
  • Identify areas for training and development
  • Address talent deficiencies or replace with appropriate skill levels
  • Work effectively through technicians to achieve results.
  • Act as point of contact for assigned customer


Required Experience

  • Bachelor’s degree, preferably in Quality related field, and a minimum of 3 years experience managing quality systems
  • Previous folding carton experience preferred
  • Demonstrated ability to train and develop technicians and other supervisors
  • Proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint
  • Demonstrated success is using Lean and Six Sigma to make process improvements
  • Previous experience in customer service/graphics coordination preferred
  • Six Sigma black belt preferred

At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child's cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight! We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference.

With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful.

If this sounds like something you would like to be a part of, we'd love to hear from you. Learn more about us at www.graphicpkg.com.

Inspired Packaging. A World of Difference.

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.

Nearest Major Market: Des Moines

Job Segment: Engineer, Warehouse, Lean Six Sigma, Manager, Six Sigma, Engineering, Manufacturing, Management