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Title:  Quality Control Technician

Requisition ID:  Quality Control Technician
Location: 

Newton, IA, US, 50208

Category:  Quality and Continuous Improvement
Travel:  No Travel Required
Pay Grade:  86

  • Performs and monitors quality checks in all departments to ensure defects do not occur
  • Train operators on how to identify and prevent product defects
  • Train operators on quality checks and testing SOP’s
  • Works with operators to troubleshoot defects and determine correct course of action
  • Performs daily testing for customer products, as required
  • Determines and manages substandard product and raw materials (paperboard) determining what can/should be sold, sorted/reworked or scrapped
  • Enters Vendor (Raw Material) Complaints into SAP
  • Manages quality incident investigation process to ascertain root cause(s) - for use in recommending preventive measures and improving quality
  • Oversees all sort activities (establish sort standards, mentor and monitor temporary employees, SAP entries, and housekeeping)
  • Performs customer and internal sampling requirements
  • Participate in internal and external customer visits
  • Manages Color standard and 1st run color materials process. Works directly with operators to achieve high quality color material
  • Manages quality lab (testing, calibrations, trouble shooting, housekeeping, and training)
  • Develops and maintains documents and SOPs
  • COA’s, EOM reporting, and Color Management
  • Gathers data as requested for projects/troubleshooting, etc.
  • Gives the OK to sell when supervisor is unavailable
  • Participates in safety and quality behavior based observations
  • Shares an obligation to protect and strengthen Graphic Packaging International’s good reputation in our relationships with customers, employees, suppliers, competitors, investors, and governmental agencies and to act consistently with our core values: Integrity, Respect, Accountability, Relationships, and Teamwork
  • Must strictly adhere to Graphic Packaging International’s Commitment to SQF (Safe Quality Foods) and HACCP Requirements, Food Safety and Food Defense

Required Skills

  • High School Diploma, GED
  • Quality Management Concentration Career Development Certificate from Ivy Tech or equivalent is preferred
  • Active Listening Skills – Ability to listen to what others are saying and then ask appropriate questions
  • Speaking Skills – Ability to talk to others and effectively convey information
  • Persuasion – Ability to persuade others to approach things differently
  • Troubleshooting – print defects
  • Visual Color Discrimination, the ability to match or detect differences between colors, including shades of colors

Required Experience






At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child's cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight! We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference.

With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful.

If this sounds like something you would like to be a part of, we'd love to hear from you. Learn more about us at www.graphicpkg.com.

Inspired Packaging. A World of Difference.


Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the EEO is the Law Poster.