Title:  Quality Sr Analyst

Requisition ID:  4098

Queen City, TX, US, 75572

Department:  Quality
Travel:  No Travel Required

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At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. 


With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful.


If this sounds like something you would like to be a part of, we’d love to hear from you.


A World of Difference. Made Possible.



Manage all aspects of quality around the Texarkana Mill’s Cupstock Paperboard by providing guidance, implementing improvements and responding to customer issues.


JOB FUNCTIONS: Job functions include, but are not limited to the following.

  • Promote safety and demonstrate safety leadership.
  • Provide leadership that drives the enhancement of existing procedures and develop new systems/procedures in order to stay ahead of customer expectations.
  • Conduct research, investigate and respond to customer complaints and issues.  Also, assist in development of corrective actions and review effectiveness of these corrective actions.
  • Have a good working relationship with Customer Technical Service.
  • Lead Cupstock Specifications efforts and assist in development of new grades and/or testing.
  • Conduct Daily review of Machine and Extruder Quality Trends and Reports.
  • Understand board properties, testing, visual defects and end customer expectations in order to provide guidance on to Quality, Production, Sales, and Customer Technical Services. 
  • Follow up on quality excursions to insure that off quality product is not shipped to customers (Assist in determining Start/Stop point of defects).
  • Work with Quality Systems Manager and the Operating Departments to identify process gaps from best practice and then implements solutions to close those gaps.
  • Compile and analyze quality testing and process data to determine root cause for quality issues and improvement opportunities.
  • Confer with quality, production, and/or outside resources to conduct analyses, interpret test results, or develop nonstandard tests.
  • Develop a good understanding of Mill’s Product Lines and their requirements.
  • Adjusts testing schedule based on data and risk to customers.
  • Fulfill weekend duty responsibilities which includes visually evaluating production, detail review of quality parameters and reports, dispositioning product, managing lab technicians and handling test and quality issues.
  • Coordinate cupstock trials using established trial protocols including post trial analyses, recommendations and implementation.
  • Assist sales and scheduling to help insure that customer orders can be produced as required and are within our manufacturing capabilities.
  • Review and update ISO documents. 
  • Assist with Capital Projects (data/analysis).
  • Develop, implement and revise Special Emphasis Production (SEPs).
  • Coordinate Customer Visits and Present Mill Information.
  • Participate in Lab Technician Panel Qualifications and continuous improvement in training systems.
  • Plan and conduct new hire and quality training of personnel as required.
  • Must document and clearly convey results of work within the mill’s work systems.



  • 5 years Quality Experience
  • Bleach board / cupstock related experience, preferred
  • Proficy (Plant Applications) Administrative experience, preferred
  • Lean/Six Sigma Training, preferred



  • Bachelor’s Degree, Engineering or Technical Field, preferred
  • Experience in Cup Stock Board Industry, preferred


SKILLS:  Skills include but not limited to the following.

  • Highly effective communication skills, written and verbal
  • Demonstrated ability to communicate professionally with people at all levels of the organization and external contacts
  • Strong leadership skills, i.e. relationship building, commands a business and technical presence
  • Proficient computer skills, including the use of Microsoft Office Software, Excel, Word and Outlook, SAP, with executed project management skills
  • Administrative, organizational, management and problem-solving skills
  • Statistical skills – SPC, multivariable testing, measurement system analysis, hypothesis testing
  • PPR (Primary Production Recording), ParcView, and/or Minitab, preferred
  • ISO 9001 Experience, preferred


  • General schedule is M-F assignment, however, employee must be willing to work alternate schedules occasionally; that may include early mornings, nights, and/or weekends and be punctual while doing so.
  • Part of weekend duty rotation.
  • Occasional overnight travel to include flying, driving, riding or by rail.



  • Sitting or standing for extended periods up to 8-hours.
  • Occasional Lifting up to 20 lbs.
  • Reading computer screen or other electronic devices.
  • Use of various office hand and electrical tools or equipment.



  • Integrity & Trust
  • Action Oriented
  • Excellent communication
  • Dealing with ambiguity
  • Managing through systems
  • Organizational skills
  • Customer Service
  • Detail Oriented


Salary Min:   $76,570.00

Salary Mid:   $102,030.00

Salary Max:  $127,585.00


Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.


Nearest Major Market: Texarkana