Title:  Quality Compliance Analyst

Requisition ID:  21957-159

Solon, OH, US, 44139

Category:  Quality and Continuous Improvement
Travel:  No Travel Required

Job Description

  • Manage customer complaints and the quality database.
  • Communicate customer issues to management and the production teams on a daily basis.
  • Supports management and hourly employees by providing guidelines for product safety programs (SQF, GMP, HACCP, Food Defense, etc).
  • Conduct new hire orientation training for quality and product safety programs.
  • Manage Roll Stock Rejection Database.
  • Maintain Chain of Custody (COC) requirements for customers, shipments, yearly training, etc.
  • Manages substandard product and raw materials (paperboard) determining what should be sold, reworked, or scrapped.
  • Enter vendor complaints into system of record (SAP).
  • Active participation in project requests from customers.

Required Skills

  • Ability to tactfully direct work and correct employee behaviors.
  • Ability to work independently and in a group.
  • Superior time management, verbal, and written communication skills
  • Advanced skills in Microsoft Excel, Word, and PowerPoint. Experience with SAP and Minitab are a plus.

Required Experience

At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful. If this sounds like something you would like to be a part of, we’d love to hear from you. Learn more about us at www.graphicpkg.com.

Inspired Packaging. A World of Difference.

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.

Nearest Major Market: Cleveland

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