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Title:  Tech., Quality

Requisition ID:  17020-159

Solon, OH, US, 44139

Category:  Quality and Continuous Improvement
Travel:  No Travel Required


The Continuous Improvement Tech at Graphic Packaging is a function that supports the quality and overall plant goals to meet SQF, HACCP, and Food Defense standards. The CI is responsible for helping to develop and lead trainings on manufacturing processes to meet/exceed the company’s key performance indicators. In addition, they CI will completes accurate inspections, process audits and quality testing at pre-defined frequencies on processes and cartons starting with set up through the shipping process. Provides support and guidelines to management and employees with regards to the plant’s product safety programs (HACCP, SQF, Food Defense, etc.) and Lean initiatives. Supports the effective daily operations of the QA Lab, non-conformance areas, and the inspection/quality hold areas. Provides effective support to the CI department in the absence of the CI Manager


JOB FUNCTIONS: Job functions include, but are not limited to the following.

Instructions: This portion should include Principal Duties and Responsibilities for a position.  Include only those current duties and responsibilities that account for 5% or more of the work.

  • Oversees hourly employees on quality and process related production activities
  • Assist in meeting manufacturing schedules and coordinating production operations, with a focus on inventory with related quality defects
  • Communicates with teammates and production employees on proceeding and succeeding shifts to establish process stability and to ensure smooth transition between shifts.
  • Verifies the quality of product visual assessment and random inspection using specific testing tools and methods
  • Verifies quality and process compliance through process audits
  • Maintains accurate records of all tests and inspection.
  • Assist operators on troubleshooting, quality checks, and identifying defects
  • Utilize established ERP system for maintenance notifications, execute inventory transactions, and coordinate quality hold activities
  • Ensure hourly employees work safely by participating in daily Gemba audits, safety team and random facility audits
  • Ensures plant’s compliance to 3rd party Functional Control / Pre-Requisite program requirements including: HACCP, SQF, and other customer-mandated programs.
  • Participates in safety and quality behavior-based observations.
  • Oversees all sort activities (establish sort standards, mentor, and monitor temporary employees, SAP entries, and housekeeping)
  • Performs customer and internal sampling requirements
  • Participate in internal and external customer visits
  • Manages Color standard and 1st run color materials process.  Works directly with operators to achieve high quality color material
  • Manages quality lab (testing, calibrations, trouble shooting, housekeeping, and training)
  • Develops and maintains documents and SOPs as needed
  • COA’s, EOM reporting, and Color Management
  • Gathers data as requested for projects/troubleshooting, etc.
  • Gives the OK to sell when CI Manager is unavailable. 
  • Administrates and manages internal statistical processing software for daily process insight and metric development
  • Participates in the planning and execution of Lean based and Continuous Improvement related initiatives when required. Includes Kaizen planning, action item follow-up/resolution, and effective reporting on process and obstacles
  • Shares an obligation to protect and strengthen Graphic Packaging International’s good reputation in our relationships with customers, employees, suppliers, competitors, investors, and governmental agencies, and to act consistently with our core values: Integrity, Respect, Accountability, Relationships, and Teamwork.




  • Quality Management Concentration Career Development Certificate from Ivy Tech or equivalent is preferred
  • Familiarity with AIB / HACCP / SQF compliance standards highly regarded
  • Familiarity with Food defense compliance standards
  • Highly adaptive and critical thinking skills
  • Troubleshooting utilizing appropriate tools and methods, particularly from the LSS body of knowledge
  • Technical writing skills.
  • Ability and willingness to travel to customer locations as needed for customer issues with a critical quality impact
  • Technical savvy and skilled computer literacy when utilizing internal ERP system, internal statistical software (WinSPC and Minitab), or customer related database usage requirements
  • Visual Color Discrimination, the ability to match or detect differences between colors, including shades of colors
  • Six sigma certified preferred.


  • High School Diploma, GED
  • Lean Manufacturing, Continuing Education Program or Six Sigma preferred.
  • Strong Microsoft Office Suite skills with emphasis on Word & Excel.



  • Ability to maintain favorable employee moral.
  • Ability to work in a fast-paced environment handling multiple tasks.
  • Active Listening Skills – Ability to listen to what others are saying and then ask appropriate questions
  • Speaking Skills – Ability to talk to others and effectively convey information at all levels of the organization

Persuasion – Ability to persuade others to approach things

Required Experience

At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child's cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight! We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference.

With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful.

If this sounds like something you would like to be a part of, we'd love to hear from you. Learn more about us at www.graphicpkg.com.

Inspired Packaging. A World of Difference.

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the EEO is the Law Poster.

Nearest Major Market: Cleveland

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