Title:  Quality Supervisor

At Graphic Packaging International, we produce the box of cereal you may have served your child this morning, the microwaveable container in which you warmed up your lunch, the paper cup containing your coffee during the day, and the basket of craft beer bottles that you will enjoy tonight!

We are one of the largest manufacturers of paperboard and paper-based packaging for some of the world's best-known brands in food, beverage, foodservice, household products, personal care and pet products.

Our workforce is made up of diverse and innovative people who focus on working together to create inspired packaging, while giving back to our communities.

We have more than 130 facilities around the world that provide innovative packaging solutions to help our customers stand out and build brand loyalty in a competitive and dynamic market.  With a product portfolio that focuses on renewable, recycled and recyclable materials, our customers and our workforce of more than 25,000 employees are just as important to us as protecting the environment and reinvesting in the communities in which we live and work.

The history of Graphic Packaging International spans more than 100 years, as several companies have joined forces over time to create a company that continues to evolve. Despite our name changes over the years, our dedication to innovation, quality, and service remains constant.

Salary: To be determined according to the salary range in effect for this position

Job description

• Coordinate and manage all quality-related activities (product manufacturing standards, quality standards, internal or external quality audits, required certification, etc.) within the prescribed deadlines.
• Promote the quality management policy to the supervisors and directors of GPI – St-Hyacinthe.
• Ensure the quality standards established by the company, governmental, legislative or other authorities as well as by customers.
• Collaborate with production, customer service and sales representatives to develop robust processes and meet all customer specifications.
• Identify quality issues and make appropriate arrangements, in collaboration with the appropriate supervisor.
• Identify, analyze (i.e. risks, costs, quality, sustainability, etc.), propose, implement and evaluate solutions to the quality issues encountered and implemented while involving the key players of the plant and/or the company.
• Optimize manufacturing processes while never losing sight of time, cost and quality. All with the help of continuous improvement tools (i.e.: 5S, Kaizen, SMED, TPM, GEMBA Walks, etc.).
• Identify, define, complete, monitor and implement quality performance indicators (KPIs) to promote rapid decision-making, communication with other bodies in the organization and the search for solutions to the issues encountered.
• Update and view information about QlikView.
• Plan, structure, coordinate, set up, monitor and audit to obtain and maintain any required certification (e.g., HACCP, SQF and others).
• Prepare any documentation required for the filing of new or recertification files and ensure that the required authorizations are obtained, if necessary, by the various levels of management.
• Ensure that you have and maintain the required authorizations, certifications or other accreditation.
• Coordinate the process of managing customer complaints, non-conformities, corrective and preventive actions and the calibration process;
• Ensure that a food safety program is maintained (e.g., HACCP, metal detection);
• Disseminate any required technical training and support the management team and employees with respect to the plant product safety program (i.e. HACCP, SQF, Food Defense etc.);
• Support the continued development of the plant's food safety culture;
• Plan, structure, coordinate, facilitate and follow up on quality meetings, as needed.
• Participate in any corporate meeting or external body related to his/her role and provide the required documentation within the scheduled time;
• Various related tasks.

Qualities and skills sought

• College diploma in quality control or any other training or experience deemed equivalent;
• 3 to 5 years of relevant experience in a similar position in a unionized environment;
• Knowledge and experience in quality standards, continuous improvement and in the implementation and maintenance of HACCP and SQF certification;
• Excellent knowledge of Microsoft Office software;
• Ability to speak and write in English (4/5): Exchanges with the rest of Canada and the U.S. headquarters in the quality sector, with international customers and bodies related to food safety management (50%).
• Green Belt certificate (an asset);
• Have a sense of organization, initiative and resourcefulness;
• Have professional rigor and a work methodology;
• Good interpersonal skills and teamwork;
• Good ability to mobilize teams and influence.

Why you should join our team?

• Free coffee
• Reimbursement program for dental expenses paid at 80% by the employer
• Group insurance paid at 50% by the employer
• Group RRSP
• Referral bonus
• Possibility of promotion or transfer
• A beautiful large, bright cafeteria
• Employee Assistance Program