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Title:  Lean Leader 2

Requisition ID:  7971-159

Texarkana, TX, US, 75572

Category:  Quality and Continuous Improvement
Travel:  No Travel Required
Pay Grade:  96


Manage all aspects of quality around the Texarkana Mill’s Cupstock Paperboard by providing guidance, implementing improvements and responding to customer issues.


JOB FUNCTIONS: Job functions include, but are not limited to the following.

  • Promote safety and demonstrate safety leadership.
  • Provide leadership that drives the enhancement of existing procedures and develop new systems/procedures in order to stay ahead of customer expectations.
  • Conduct research, investigate and respond to customer complaints and issues. Also, assist in development of corrective actions and review effectiveness of these corrective actions.
  • Have a good working relationship with Customer Technical Service.
  • Lead Cupstock Specifications efforts and assist in development of new grades and/or testing.
  • Conduct Daily review of Machine and Extruder Quality Trends and Reports.
  • Understand board properties, testing, visual defects and end customer expectations in order to provide guidance on to Quality, Production, Sales, and Customer Technical Services.
  • Follow up on quality excursions to insure that off quality product is not shipped to customers (Assist in determining Start/Stop point of defects).
  • Work with Quality Systems Manager and the Operating Departments to identify process gaps from best practice and then implements solutions to close those gaps.
  • Compile and analyze quality testing and process data to determine root cause for quality issues and improvement opportunities.
  • Confer with quality, production, and/or outside resources to conduct analyses, interpret test results, or develop nonstandard tests.
  • Develop a good understanding of Mill’s Product Lines and their requirements.
  • Adjusts testing schedule based on data and risk to customers.
  • Fulfill weekend duty responsibilities which includes visually evaluating production, detail review of quality parameters and reports, dispositioning product, managing lab technicians and handling test and quality issues.
  • Coordinate cupstock trials using established trial protocols including post trial analyses, recommendations and implementation.
  • Assist sales and scheduling to help insure that customer orders can be produced as required and are within our manufacturing capabilities.
  • Review and update ISO documents.
  • Assist with Capital Projects (data/analysis).
  • Develop, implement and revise Special Emphasis Production (SEPs).
  • Coordinate Customer Visits and Present Mill Information.
  • Participate in Lab Technician Panel Qualifications and continuous improvement in training systems.
  • Plan and conduct new hire and quality training of personnel as required.
  • Must document and clearly convey results of work within the mill’s work systems.

Required Skills


  • 5 years Quality Experience
  • Bleach board / cupstock related experience, preferred
  • Proficy (Plant Applications) Administrative experience, preferred
  • Lean/Six Sigma Training, preferred



  • Bachelor’s Degree, Engineering or Technical Field, preferred
  • Experience in Cup Stock Board Industry, preferred


SKILLS: Skills include but not limited to the following.

  • Highly effective communication skills, written and verbal
  • Demonstrated ability to communicate professionally with people at all levels of the organization and external contacts
  • Strong leadership skills, i.e. relationship building, commands a business and technical presence
  • Proficient computer skills, including the use of Microsoft Office Software, Excel, Word and Outlook, SAP, with executed project management skills
  • Administrative, organizational, management and problem-solving skills
  • Statistical skills – SPC, multivariable testing, measurement system analysis, hypothesis testing
  • PPR (Primary Production Recording), ParcView, and/or Minitab, preferred
  • ISO 9001 Experience, preferred



  • General schedule is M-F assignment, however, employee must be willing to work alternate schedules occasionally; that may include early mornings, nights, and/or weekends and be punctual while doing so.
  • Part of weekend duty rotation.
  • Occasional overnight travel to include flying, driving, riding or by rail.




  • Sitting or standing for extended periods up to 8-hours.
  • Occasional Lifting up to 20 lbs.
  • Reading computer screen or other electronic devices.
  • Use of various office hand and electrical tools or equipment.



  • Integrity & Trust
  • Action Oriented
  • Excellent communication
  • Dealing with ambiguity
  • Managing through systems
  • Organizational skills
  • Customer Service
  • Detail Oriented

Required Experience

At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child's cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight! We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference.

With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful.

If this sounds like something you would like to be a part of, we'd love to hear from you. Learn more about us at www.graphicpkg.com.

Inspired Packaging. A World of Difference.

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the EEO is the Law Poster.

Nearest Major Market: Texarkana

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