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Title:  Lean Leader I-Quality Systems

Requisition ID:  19738-159

Texarkana, TX, US, 75572

Category:  Quality and Continuous Improvement
Travel:  No Travel Required

Role Summary

The Lean Leader I – Quality Systems manages all aspects of quality around the Texarkana Mill’s paperboard manufacturing operations by providing guidance, implementing improvements, and responding to production quality issues.  This role also guides and directs all lab and oversees quality testing functions.

Required Skills

Duties & Responsibilities Demonstrate and promote safety as a core value by creating a safe work environment where no one gets hurt.

  • Work with Quality Systems/CI Manager and Operating Departments to identify process gaps from best practice and then implements solutions to close those gaps.
  • Act as change agent to drive continuous improvement, which includes root cause analysis and problem solving.
  • Performs analyses on manufacturing processes and implements improvements based on trials coordination and data analysis.
  • Organize, lead, and manage project teams to deliver process improvement results.
  • Compile and analyze quality testing and process data to determine root cause for quality issues and improvement opportunities.
  • Conduct research, investigate and respond to customer complaints and issues. Also, assist in development of corrective actions and review effectiveness of these corrective actions.
  • Understand board properties, testing, visual defects, and end customer expectations in order to provide guidance on to Quality, Production, Sales, and Customer Technical Services.
  • Lead and direct all lab testing and compliance functions.
  • Fulfill weekend duty responsibilities which includes visually evaluating production, detail review of quality parameters and reports, dispositioning product, managing lab technicians and handling test and quality issues.
  • Review and update ISO documents.
  • Plan and conduct new hire and quality training of personnel as required.
  • Must document and clearly convey results of work within the mill’s work systems.
  • Other duties, as assigned.

Required Experience

Required Characteristics

  • Bachelor’s degree in Paper Science or related field preferred with three (3) years of continuous improvement and quality experience in paper or related industry


  • High School diploma or equivalent and seven (7) years quality related experience in a manufacturing environment
  • Strong interpersonal and customer service skills
  • Proficient in Microsoft applications
  • Demonstrated ability to communicate professionally with people at all levels of the organization, external contacts, and customers
  • Comprehensive knowledge of quality or continuous improvement processes
  • Demonstrated ability to balance priorities to meet short and long-term objectives
  • Strong organizational skills with the desire to accept the challenge of working in continually changing internal and external business conditions
  • Proven oral and written communication skills
  • Must pass drug test and background check
  • Must be legally authorized to work in the United States

Desired Characteristics

  • Comprehensive knowledge of the processes and operations of an integrated paper mill
  • Experience in SBS or CUK industry
  • Experience in poly extrusion
  • Demonstrated experience with quality or continuous improvement software applications, i.e. Minitab
  • Knowledge Lean Manufacturing or Six Sigma
  • Comprehensive understanding of ISO 9001

At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful. If this sounds like something you would like to be a part of, we’d love to hear from you. Learn more about us at

Inspired Packaging. A World of Difference.

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.

Nearest Major Market: Texarkana

Job Segment: Lean Six Sigma, Testing, Six Sigma, Business Process, Data Analyst, Management, Technology, Data