Title:  Quailty Technician

Requisition ID:  4100

Tuscaloosa, AL, US, 35401

Department:  Quality
Travel:  Up to 25%

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At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. 


With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful.


If this sounds like something you would like to be a part of, we’d love to hear from you.


A World of Difference. Made Possible.



Under general supervision, provides technical assistance to operations and processes to identify and solve quality and continuous improvement problems or issues. Primary Responsibilities are, but not limited to the following:


  • Takes projects from conception through completion stage.
  • Organizes and coordinates the efforts of vendors and suppliers involved in providing quality products and services to the facility.
  • Accountable for quality testing monitoring and implementation of process improvements as needed.
  • Provides the highest level of internal and external customer service.
  • Assists in data collection methodologies and quantification on financial impact of results.
  • Provides technical (quality tool) and statistical expertise to teams.
  • Facilitates implementation of process management (mode elements) control systems and SPC charts.
  • Provides process improvement know how, methods and conceptual expertise to teams.

Identifies application opportunities for the technical/statistical tools of quality/process improvement.

  • Manage Mode Elements and Audits
  • AIB/Food Safety Team
  • Responsible for Test Equipment
    • Division Gauge Table
    • Annual Calibrations
    • Day-to-Day maintenance
    • Test Data Management & Communication
    • EE quality and test equipment training
    • Develop and implement quality specifications based off process capability


  • Customer Interaction
    • Plan, Track, and Follow Both Internal and Customer Trials
    • Track and Manage Customer Claim Corrective Actions
    • Travel for On-site customer support for Quality Issues – Approximately 25%
  • Sample Request
  • Create and Send COA’s at request
  • Customer Scorecard
  • Supplier Management Quality Scorecard
  • Vendor Complaint Management
  • NCR Management
  • Food Safety Coordinator
  • Hold/Release Authorization
  • Quality & Process Audits
  • Plant Safety Committee
    • Represent GPI in Customer and Supplier Meetings / conference calls
  • Degree preferred in related field or 3-5 years experience in quality process management preferably in a paperboard environment or manufacturing environment.
  • ISO or other training experience and qualifications preferred
  • Ability to do analysis and problem-solving skills.
  • Must possess good written and verbal communication skills.
  • Must have good interpersonal skills.
  • Must have experience with PC, relevant software and Microsoft Office.
  • GPI Process Management Training Required


Salary Min:   

Salary Mid:   

Salary Max:  


Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.

Nearest Major Market: Tuscaloosa