Share this Job

Title:  Sr. Business Systems Analyst III

Requisition ID:  15498-159

West Monroe, LA, US, 71294

Category:  Information Technology
Travel:  Up to 25%

Mission Summary:

Senior-level system analyst position focusing on business analysis, application engineering, and project engineering for existing and new systems for the Information Technology Department. This includes the modernization of manufacturing systems (SMARTMills), ensuring the availability of client/server applications, configuring new implementations, and developing processes and procedures for ongoing management of system environments. Maintains stability, integrity, and efficient operation of the manufacturing systems such as SMARTMills applications, Data Historians, Production, Quality and Process Analytics. Serve as liaison between Mills, Corporate IT, vendors and other Corporate Business Units. This position may expand into other projects and support as necessary.


JOB FUNCTIONS: Job functions include, but are not limited, to the following:


  • Business Analysis / Systems & Application Engineering / Project Engineering
    • GPI SMARTMills Engineering and Development    
    • Manufacturing systems Implementation, Engineering and support (Included but not limited to Process Analytics and Process Technology).
    • Sr. Business Analysis (Development, upgrades, enhancements and portfolio initiatives)
    • Engineering Design & Support for Manufacturing System interfaces (OPC, etc..)
    • Design, data analysis, programming and report development
    • Project Engineering for Manufacturing transformation Initiatives
    • Maintain application code using version control systems (VCS)
    • System design, configuration and testing of new and existing application code
    • Project leadership, engineering and coordination for growing portfolio  
    • Database support (SQL, etc.)
    • Design, install, administer, support and optimize application servers and related components to achieve and maintain high performance of business applications using virtualization and other modern technologies.
    • Ensuring the availability of client/server applications, configuring new implementations, and developing processes and procedures for ongoing management of the application environment
    • Business analysis for development and reporting requirements
    • Analyze existing and proposed designs, improve systems and ensure best practices are followed.
    • Translate requirements into specifications that will be used to implement software, reports and dashboard.
    • Implement system testing, including development of test plans, test cases and documentation of feature/function traceability.
    • Leverages partnerships with IT teams and key business stakeholders to troubleshoot complex systems
    • Maintains understanding of new and existing technology to support business goals
    • Adhere to change control, security policies and audit requirements.
    • Maintains documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of current and future systems



GENERAL DUTIES: General duties include, but are not limited, to the following:

  • Application Engineering, design, and development for Mills
  • Report writing, programming, and system design
  • Testing, training, and documentation
  • Project engineering and Business Improvement Initiatives
  • Provide analysis on documented business requirements for application changes and new requests.
  • Provide support to ensure availability and system performance
  • IT projects and related budgets as necessary
  • Coordinate and document IT related training
  • Coordination and leadership of business and vendor meetings
  • Assist with business requested enhancements to Mill systems
  • Leads the scope of solutions by identifying technical solutions to business problems
  • Ensure that all related policies and processes are followed
  • On call support as required. Escalates any issues that can’t be resolved
  • Periodic travel – less than 25%
  • Performs other duties as assigned


SPECIFIC SKILLS: Specific skills include, but are not limited, to the following:

  • Knowledge of manufacturing system processes and technologies.  (i.e., ERP, Roll Tracking, Costing, Inventory, etc.)
  • Working knowledge of enterprise Applications (minimum of 1 years’ experience with applications running in production environment)
  • Application Deployment, configuration, documentation and training.
  • Knowledge and understanding of interfaces to SAP, shop floor devices and other supported systems
  • Technical expertise regarding data models and design development
  • SQL (queries, trigger, jobs, procedures, reports, etc.)
  • Strong Analytical and System Design Skills
  • Experience with .NET framework and languages such as C#, ASP, Visual Basic. SQL, HTML and CSS, JSON, Web Applications. Etc.
  • Programming/Scripting experience and knowledge of application life cycle
  • Interpersonal, communication, and organizational skills
  • Experience in gathering requirements from various Business stakeholders including experience in facilitating requirements sessions and conducting end user interviews
  • Strong work ethic and commitment to getting the job done
  • Ability to synthesize information from multiple sources into cohesive system requirement documents
  • Experience with documentation utilizing various analytical methodologies
  • Ability to operate effectively either independently or in teams, making progress on tasks while dealing with potential process and project ambiguity
  • Strong personal organization skills including the ability to multi-task and prioritize job requirements
  • Ability to meet deadlines
  • Ability to think logically, critically and constructively about complex problems and evaluate/develop proposed solutions that address expressed needs
  • Possess outstanding oral and written communication skills, including the ability to address both technical and non-technical audiences
  • Ethics and Values
  • Functional/Technical Skills
  • Managerial Courage
  • Problem Solving
  • Process Management


  • Bachelor or higher college degree in IT-related field required. Equivalent work experience considered.
  • Manufacturing Experience preferred.

Required Experience

At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child's cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight! We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference.

With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful.

If this sounds like something you would like to be a part of, we'd love to hear from you. Learn more about us at

Inspired Packaging. A World of Difference.

Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the EEO is the Law Poster.

Nearest Major Market: Monroe

Job Segment: Systems Analyst, Testing, Developer, Project Engineer, ERP, Technology, Engineering