Share this Job

Title:  Technician, Continuo

Requisition ID:  7903-159

West Monroe, LA, US, 71294

Category:  Quality and Continuous Improvement
Travel:  No Travel Required
Pay Grade:  85

Job Description and Duties for C.I. Tech



  1. Bachelors Degree required
  2. Advanced skills in MS Excel, SAP, MS Word, ei3.
  3. Superior time management, verbal and written communication, and organizational skills.
  4. Ability to work independently and in a group.
  5. Possess or ability to learn basic SPC skills.


Job Duties:

  1. Audit product to specifications using CTQ, RTQ, ei3, and SAP data:
    • Must have working knowledge of internal and customers specifications.
    • Must know where internal and customer specifications are located and be able to access them.
    • Perform CTQ and RTQ testing on product.
    • Must have proven competency on CTQ and RTQ measurement equipment through GPI measurement system training process.
    • Use data and experience to set priorities on where to focus time and effort on each shift.
    • Move defective material into blocked stock.


  1. Audit processes on the production floor.
    • Must have knowledge of plant SOP’s that relate to the quality of product.
    • Work with production personnel to insure correct processes are being followed.
    • Notify supervisors and management of chronic failure to comply with procedures though end of shift email and conversations.


  1. Communicate plant quality issues on a daily basis :
    • Complete QA100’s for defective material using production, ei3, and SAP data to support findings.
    • Enter QA100’s into database on the same shift they were created.
    • Complete end of shift emails reviewing all major issues that occurred on shift with data and facts.
    • Participate in the weekly internal AB and Miller calls and communicate leanings to the floor through conversations.
    • Participate in Monthly AB and Miller customer calls and communicate leanings to the floor through conversations.
    • Respond to production request for additional information on quality issues with analyzed data.


  1. Document quality issues with supplier’s product on the production floor:
    • Gather samples of the defect and document using the QA100 process.
    • Complete all necessary paperwork documenting rejected material.
    • Support production in identifying and quarantine of all suspect supplier material in inventory using SAP.


  1. Training other department employees on quality related SOP’s:
    • Train other departments and document training through HR.


  1. Responsible for completing safety training and audits every month.
    • Must complete Toolbox and computer training each month.
    • Must attend safety meeting every month.
    • Must complete safety audits every month.


  1. Responsible for cleaning QA lab at the end of each shift.


  1. Perform special testing, gage R&R’s, and MSA’s at the request of the quality engineer.



  • Sitting or standing for extended periods of time up to 12 hours.
  • Occasional Lifting up to 50 lbs.
  • Reading computer screen or other electronic devices.
  • Use of various office hand and electrical tools or equipment.

Nearest Major Market: Monroe

Job Segment: Technician, Electrical, ERP, SAP, Database, Technology, Engineering